About Roto-Rooter Plumbing & Water Cleanup

4.5 / 5

from reviews

Is this your business?

    March 28, 2023

    I'm writing an update to my review from yesterday as I am completely unsatisfied with their services. We needed to replace the cartridge for our water heater, and although they were able to complete the replacement in an under an hour, the quality of the service itself was terrible. They charged me $325 for its replacement (I bought the part they needed separately beforehand on top of that) and they left it leaking. I called them again to see if they would repair it, but they wanted me to pay them again for fixing the mistake they made since it is currently past 6:30 PM. I have to wait until tomorrow morning for someone to come in and repair it, though they haven't guaranteed it would be free. I would not recommend them to anyone.

    Jill Jiordano
    July 25, 2022

    They were quick in getting someone out for an estimate. The estimate given was extremely overpriced. The work to be done consisted of having new shower valves and faucet replaced. Roto Rooter quoted me $6,325.00. I could get a whole new tub and shower installed for less than that. I work for a plumbing company (out of the service requested area) and know this is purely taking advantage of consumers who may not know better. After reading their reviews (which I shouldve done beforehand) I see overpricing is the norm for you. SHAME ON YOU ROTO ROOTER FOR TRYING TO SCAM PEOPLE IN NEED!

    Rob Wagner
    October 13, 2023

    We originally called Roto-Rooter to address some leaks that continued to pop up around our property that we have owned since 2014. Jorge was the first person to show up, the same day we called the company. After observing a couple of the areas that we were having trouble with, he suggested an entire replacement of the water main. Additionally, he had asked me about the location of our septic. It is embarrassing to say, but I did not realize that we were on sceptic. The major concern was the lack of septic maintenance for so many years. The next day Jorge and team began the work and over the next couple of long days, they replaced our main complete with new shutoff valve/spout combo next to the home, located and serviced our septic and modified the septic making it easy to access. Without the knowledge and work ethic that the team exhibited over those few days, my wife and I would have been in a very bad and expensive situation with the septic and our leaking water main. Great team, great experience! Cannot thank them enough.

    Tap Waterfish
    February 28, 2023

    The response time to resolve our issue could have been better, it was an emergency we had our water off for 2 days and someone came only at the end of the day. However the technicians, Marco and Paul were great. Professional and Knowledgeable. They helped resolve the issue without the situation escalating to a bigger problem. The overall charge for the services seemed a little pricy.

    Lia Pacheco
    March 11, 2023

    I scheduled an appointment using the online scheduler. I selected the next day in the morning and thought I would get a call for a different date. But, tech arrived during the 4!hour window. He made a thorough assesment of the gas valve in our fireplace and determined it was not in need of repair. I was amazed that he didn’t immediately say he wanted to tear out everything and the cost would be thousands. He was professional and honest. Would use again.

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    43905 Sierra Hwy, Lancaster, CA 93534, USA


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