I would not use Roto-Rooter again. We called them out to fix an inconsistent water heating issue in our shower. They replaced a cartridge for $450, which was pretty expensive, but we were happy to pay it to rectify the issue.
Turns out that wasn’t the problem and we called them to send another guy out. The tech that came had no interest in even troubleshooting our problem. They then sent the original guy back out. Instead of offering to take care of the issue, he wanted to sell more services that may or may not be the fix. He was a nice guy but that definitely rubbed us the wrong way.
2 stars because the first plumber was nice enough and they sent people back out free of charge but we basically paid $500 just to be stuck with the same problem. I hope they can make this right..
Sandeep Patel
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November 27, 2023
Very Good and fast Service. They have all professional equipments. And they give 6 months of warranty on any fixes.
Reid Cardell
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July 15, 2023
Very responsive and quick service. The technician was very helpful, explained the problem and solution and even gave me some tips I can use in the future to avoid this problem again. Very thorough and will definitely use again!
Todd Harris
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July 01, 2023
Professional receptionist, technician was very professional, courteous and explained what he was doing well. He cleaned the area thoroughly and didn't take any short cuts.
Becca Healer
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July 01, 2023
The guys were so easy to work with, they explained everything so well and in detail. They left nothing unanswered and even cleaned up afterwards. Very attentive to my issues and problems.
Our Address
321 N Central Expy STE 309, McKinney, TX 75070, USA
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I would not use Roto-Rooter again. We called them out to fix an inconsistent water heating issue in our shower. They replaced a cartridge for $450, which was pretty expensive, but we were happy to pay it to rectify the issue. Turns out that wasn’t the problem and we called them to send another guy out. The tech that came had no interest in even troubleshooting our problem. They then sent the original guy back out. Instead of offering to take care of the issue, he wanted to sell more services that may or may not be the fix. He was a nice guy but that definitely rubbed us the wrong way. 2 stars because the first plumber was nice enough and they sent people back out free of charge but we basically paid $500 just to be stuck with the same problem. I hope they can make this right..
Very Good and fast Service. They have all professional equipments. And they give 6 months of warranty on any fixes.
Very responsive and quick service. The technician was very helpful, explained the problem and solution and even gave me some tips I can use in the future to avoid this problem again. Very thorough and will definitely use again!
Professional receptionist, technician was very professional, courteous and explained what he was doing well. He cleaned the area thoroughly and didn't take any short cuts.
The guys were so easy to work with, they explained everything so well and in detail. They left nothing unanswered and even cleaned up afterwards. Very attentive to my issues and problems.