Steve arrived promptly and helped us out. Great customer service and let us know exactly what we were doing and how to prevent the issue from happening again. Fantastic service for a weekend emergency call. Will use them again and hopefully get Steve.
Mary Duncan
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December 02, 2022
Justin Rayfield was very professional and courteous as he worked to clean up water damage in my home. He encouraged me to continue submitting an insurance claim right away. Justin took great pride in his work and was very patient in answering my many questions. I truly appreciated his diligent work.
Scott Hancock
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August 25, 2022
Had a clog in a pipe that AC condensation was supposed to drain into. AC repair guy said fixing it would be costly and complicated. Norris from Roto Rooter found a quick and easy way to fix it. No muss, no fuss, quick in and out. Job well done. Professional, knowledgeable, and quick. Cool guy on top of that too. Absolutely will call them again.
KN1GHT
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October 07, 2022
Great response time, even after hours. They showed up on time. Both Andres Medina and Todd were friendly and informative. Took their time to do the job right.
Josh J.
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May 26, 2022
Norris came within an hour of us calling our landlord. He was very thoughtful and professional and fixed our problem quickly. We had another company out just 5 days ago but it happened again and he walked us through what the issue was and gave us great insight to our piping situation. Wonderful job! Would definitely use them again but hope we won’t need to!!
Our Address
321 N Central Expy STE 309, McKinney, TX 75070, USA
Claim Listing: Roto-Rooter Plumbing & Water Cleanup
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Steve arrived promptly and helped us out. Great customer service and let us know exactly what we were doing and how to prevent the issue from happening again. Fantastic service for a weekend emergency call. Will use them again and hopefully get Steve.
Justin Rayfield was very professional and courteous as he worked to clean up water damage in my home. He encouraged me to continue submitting an insurance claim right away. Justin took great pride in his work and was very patient in answering my many questions. I truly appreciated his diligent work.
Had a clog in a pipe that AC condensation was supposed to drain into. AC repair guy said fixing it would be costly and complicated. Norris from Roto Rooter found a quick and easy way to fix it. No muss, no fuss, quick in and out. Job well done. Professional, knowledgeable, and quick. Cool guy on top of that too. Absolutely will call them again.
Great response time, even after hours. They showed up on time. Both Andres Medina and Todd were friendly and informative. Took their time to do the job right.
Norris came within an hour of us calling our landlord. He was very thoughtful and professional and fixed our problem quickly. We had another company out just 5 days ago but it happened again and he walked us through what the issue was and gave us great insight to our piping situation. Wonderful job! Would definitely use them again but hope we won’t need to!!