After waiting for 4 days to get a part for a water heater repair, tech shows up and begins to work. Later another tech came by and I showed him to the water heater. I noticed there was water on the floor but thought that was normal. Later the second tech came up and said that the job was done and we should have hot water soon. He also said that the first tech would never gotten the job done if he hadn't come to help. Finally the first tech came up and said that there had a "little" water leak and they used a towel we had in the basement to clean it up. Then we went down to check it out and WHAT A MESS!!!!!!
We had issues with our kitchen sink that a previous couple of contractors could not fix. Our tech came out within an hour this morning, went over options (we were relieved that we didn't get stuck with a $500+ bill), and then he got to work. He kept me informed when he ran into a pipe issue that needed to be fixed (needed a Y instead of a T piece), and went over a rubber coupling option until we could afford to get it replaced later. I really appreciated that he spoke to me instead of my husband since I called and I'm the one that handles most of the repair issues 😊 Once he was all done, he cleaned up, went over the work done and we were good to go. I'm also excited that we have a warranty in case something happened again.
Chris arrived promptly and we were notified before arrival just like they said. He was very quick to diagnose the problem and communicate possible solutions to us. He worked efficiently and didn't waste any time, plus helped us understand our water system better as new homeowners. We highly recommend their services!
When I initially called in my emergency (water spewing from a hose attached to my washer) the dispatcher was very professional and helpful. Was empathetic about my panic and assured me they could help! Then the scheduler called and said they could have someone here in 1/2 hour. It was less than that and the tech did a WONDERFUL job! Very professional, knowledgeable, cheerful, and customer focused. He made sure everything was solid before he left and was very pleasant. Thank you so much!
Service was great. Had them install and remove a dishwasher. Techs were super professional and talented. 100% satisfied with service. The price to install a dishwasher was extraordinary high. I was being reimbursed for the installation, so the cost wasn’t a factor for me but if paying out of pocket, there is no way I would’ve paid their cost.
If you don’t see your business in the directory and you would like to add it, please click here.