John and Blake came out today 9/12/2023 and were extremely professional and helpful with the issues we had at my parents home. We had experienced clogging concerns that caused an overflow in the laundry room. Their service was quick and very appreciated. John gave some great advice for other parts of the home which was also very kind. I will not hesitate to call for other services in the future.
Cory was amazing . As it always happens when one thing breaks at home it all breaks ! He was professional and really took the time to use his expertise and reach out for other input to help figure out my situation and what needed repairing . He was so helpful in making the repair as affordable as possible and went out of his way to point me in the right direction with my options . He also even left his direct work contact offering to be of more service if needed . I did end up reaching out to him for continued help and he was flexible and timely and generous with his time . I am so thankful for all of his help and how much he went above and beyond to be of service and see the project through until it was fully repaired while also making it affordable . Thank you Cory and Roto - rooter ! You’re my guys !! :)
Jonathan was incredible and very good. The only issue was dispatch calling early in the morning and asking if the plumber could show up earlier. Sounds great, but Jonathan showed up 15min after the original time frame (10a-Noon). Completely not his fault, but that was the only problem. Other than that everything was perfect.
Roto-Rooter to the rescue again versus other competitors I've used. This is the 2nd time I've had to divert from my normal vendor (who used to be timely and do a good job) and go to Roto-Rooter on short notice and they get someone here when I need. Great job by Cory G.! He not only fixed the kitchen sink clog beyond the wall, but took the time to ensure all the traps and piping under the sink was inspected and cleaned as well. He ensured I knew what he was doing and explained everything as needed. Made sure he cleaned up after the work was performed. Very polite, professional, and detailed oriented. Thank you!
Cory was amazing. He took the time to talk through the issues. He found solutions and made sure we understood our options. Amazing professional.
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