I called at 1130. They said they could have someone out between 12 and 2p. Plumber showed up at 1230. Unclogged my drain. Issue was resolved by one o-clock. Jacob, the plumber who did the work, was professional and polite. He agreed to wear a mask inside the house, wore booties on his shoes to keep my floors clean. He was also fast, efficient, and transparent about cost of service. And he wasn’t bothered by me watching over his shoulder the whole time. Very positive experience.
We had a clogged sewer line and called Roto-Rooter. The staff on the phone were polite and very helpful, within about an hour or so the service tech arrived, his name was Jacob. He was courteous, professional and explained everything in detail. He gave us some options and patiently gave us time to decide what we wanted to do. He proceeded to do his job and answer questions when we had them. He completed the job very efficiently and gave us recommendations on how to keep this from happening again. Thank you for your excellent service from beginning to end.
Jacob was awesome. He knew what he was doing and when problem was not solved first time around, he worked on it again and cleared the drain. Everything is running smoothly. Jacob acted efficiently and in a professional manner. Thank you.
My drains were backing up in my house and the clog was beyond what we could reach with our small snake. Roto Rooter was prompt and professional. The serviceman was able to find and remove the roots causing the back up in the line to the sewer. He even recommended a product to help keep the roots from growing back as quickly. Everything is back to draining as normal.
We just moved into a new house & were sad to discover that our kids’ bathtub was very slow to drain. After a few weeks of very messy (though fun) baths in the kitchen sink, we decided we needed someone to come clear the drain asap. I booked with Roto Rooter online & was able to set up an appt for the next day. Super easy & our plumber showed up as scheduled & got the job done! Definitely recommend!
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