Roto-Rooter Plumbing & Water Cleanup

422 W Congress St, Detroit, MI 48226, USA

About Roto-Rooter Plumbing & Water Cleanup

4.4 / 5

from reviews

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    Brittany Jacobs
    January 16, 2023

    Matt was our plumber today. He was communicative, punctual, and knowledgeable. He explained what was going on with our drains and thoroughly explained my various options and what the cost of each option would be. Matt worked quickly and was very professional. He also left the bathroom spotless when he finished the job. I will definitely use this company again in the future, thanks Matt!

    February 11, 2023

    Nathan WAS THE ABSOLUTE BEST! HE WAS SUPER PROFESSIONAL. HE DID A GREAT JOB WITH EVERYTHING. MY WEEK WAS GOING DOWN HILL AND HE MADE MY LIFE SO MUCH BETTER. He was super positive, very friendly, and was very knowledgeable in everything that he was doing. He explained everything he would have to do and kept me up to date with the process. I am so happy that he was the person to fix the disaster in my basement. We had sewage coming up but not anymore.

    Annie M.
    April 07, 2023

    Everyone I dealt with from the initial call to the service technician was professional. I like that they sent a project manager out before the service call as a courtesy to see if I needed help with clean-up. I thought that was very good customer service. There was a delay in getting the technician to the house but they communicated with me until he was there. Again, good customer service. And my service technician, Joe R. was top notch! A very nice guy, put up with a lot of my questions, I felt at ease dealing with him, it was just an overall great experience. I would definitely use Roto Rooter again and hope that Joe R. Is my service technician!

    LaChelle Meeks
    March 31, 2023

    My family has used Roto Rooter for a lot over the last couple years. From running a whole new sewer line (last year), installing a sump pump in the basement (this year) to fixing some leaks and installing a new faucet (two weeks ago). Each time they have been professional, clean and super efficient. They detailed the options for each job and did what was selected. Mark came out to my mom's two weeks ago to fix a couple leaks and change her faucet. She found him to be super professional, courteous and all around awesome. He cleaned up any messes made and it looked like he had never been there when he finished. Before leaving her, he stopped and asked her if there was anything else she needed him to look at before he left. Before him, Kyle came out to assess the damage to see if additional services would be warranted. Each of them were patient and kind answering all of her questions politely and professionally. The leaks are gone and her faucet running as it should. Job well done.

    Claudia Moffat
    December 14, 2022

    Excellent work!!! Nathan was fabulous!!! Extremely knowledgeable in diagnosing and fixing the problem. Honest and takes pride in his work. Roto Rooter is #1! I will always use them for all my drain and plumbing services. Thank you very much!!

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    422 W Congress St, Detroit, MI 48226, USA


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