I had a wonderful experience utilizing Roto-Rooter. It was easy to schedule an appointment. The professional was timely, kind, and knowledgeable. I would utilize this company again if needed and I would refer to a friend
I had another great experience with Roto-Rooter. They’ve done a lot of work for me over the years. Eric, Neil and today’s technician was Willie Stevenson. He showed up on time, was friendly, answered all my questions and did a great job. I’m very pleased with all the work done today.
I received very prompt and professional service from Root-Rooter. Joe arrived on time, methodically assessed the problem, and he exceeded my expectations by cleaning waste line repeatedly until he was comfortable water flowed without obstruction. This was a hundred foot run, and a fair amount of work was required. I am very happy with the service provided and will use RR Plumbing again if the need arises. Good job, Joe!
My family & I have been using Roto-Rooter for 15+ years. I recently had technician Al come out, he was very professional, very knowledgeable, took the time to explain my options & was very patient with me. He made a hard situation easier. I will continue to recommend and be a customer to this company.
I have been having issues for longer than I should have allowed with my bathroom. I was told my tech would be out between 10-2pm with a call when they were heading out. I got a call and was told they'd arrive around 1015am. They did. Blake came in and from the beginning was very professional, courteous, and informative. He made sure I understood all of my options with what I could do and what was within my budget. He was transparent with pricing, gave excellent suggestions, and has a genuine through knowledge to do the job and do it right. He kept me informed with every step. When we ran into an unforseen issue, he again stopped to explain EVERYTHING and give me options. The entire time, he was friendly, so nice, and helpful. He explained with each option, what the immediate outcome vs long term outcomes could possibly be for each. Blake never once pressured me into something or spoke to me like I was stupid or made the wrong choices. He fully understood me, my situation, and my budget restrictions. Needless to say, I recommend them 100%, especially if their employees are all like Blake. He went above and beyond!
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