Roto-Rooter Plumbing & Water Cleanup

4465 Warm Springs Rd, Columbus, GA 31909, USA

About Roto-Rooter Plumbing & Water Cleanup

4.6 / 5

from reviews

Is this your business?

    November 30, 2022

    I had a gentleman come out to my house today. I believe his name is Andrew and he was amazing. He not only fixed my problem but taught me about it. What I can do to avoid it in the future. He was so professional and so kind! Made me feel completely comfortable. After the people who came into ally and told me everything was fine and I knew it wasn’t. Took him less than an hour to find the issue. Wish I would have gone to y’all first! Also the receptionist was a saint and helped out so much!

    February 18, 2023

    We have used Roto-Rooter several times and all I can say is that they are not the cheapest but the best. Great technicians and superior tools and equipment. We also recommended them for a service call for a public facilty and they were very pleased with their service after another company could not fix the issue. Their customer service is very courteous and 'on the ball'. Usually we can get appointments the next day and they keep us informed of all steps in the process.

    Anthony Lewis
    May 19, 2023

    The African American plumber was very professional and knowledgeable. He was very respectful. I am so grateful to him for come out and doing a great job. Thanks to Roto-Rooter the Company for answer the service call and quick reponse. To the administration staff thanks for all you do.

    Pete Falcone
    January 17, 2023

    We've had to enlist Rotorooter's services several times over the three years that we lived in Columbus, and each and every time the technicians have been top notch in pretty much every way. They are responsive, always seem to be able to detect the issue, explain it in terms anyone could easily understand and ultimately solve it, thus minimizing the trauma (if you know, you know) of plumbing repairs. In the process of putting our home up for sale, some more serious plumbing calamities began to arise, and we were fortunate enough to end up with a technician named Terry assigned to us. Not only was he knowledgeable, patient with us (we are out of state and having to do everything remotely), transparent and professional, but he was KIND. He remained on top of communication with us at all times and was very nice about having to coordinate with our realtor in our stead. Terry is A-One. Seriously. His sewer side manner out of this world. Treat Terry right, Roto-Rooter, this gentleman is a true gem and made an extremely stressful situation for us, much easier. I don't know anything about plumber salaries, but I do know that regardless of the norm, Terry deserves a raise. Exceeded our plumbing and human expectations. THANK YOU SO MUCH, TERRY!

    Annie Jones
    April 05, 2023

    I was told that the service call would be $95 . I had to pay the $500 and the problem was not fixed at all. How in the hell the price go up went the problem was not resolved?? SCAMMER!! I asked, you did not fix the issue so why I owe you $500, he said, because he tried!! He also stated that his supervisor told him what to charge!! SO, THE SERVICE CHARGE WASN'T $95??. LIARS, I'LL NEVER USE THEM AGAIN!! OPELIKA ROTO ROOTER ARE HONEST PEOPLE!! THEY COULD LEARN SOMETHING FROM THEM!!

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    4465 Warm Springs Rd, Columbus, GA 31909, USA


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