Chuck & Cole was very professional, courteous & knowledgeable about their restoration skills including close out processes. They were responsive to replacing damaged king size cotton bed spread upon its removal & discard. I’m really happy they were the two employees of the restoration company assigned to our home; that I could depend on them when they committed to do whatever they they thought needed to be done, it was done with a cheerful smile. I felt they enjoyed doing their work & that made me comfortable, not anxious about the work to be done or completed. Theirs, attitude, personable concern about the & pleasing the customer was truly commendable! Their commitment to do a great job was a compliment to the company. Their experience, skills in restoration is a “bond of commitment” to the company itself. Great job Chuck & Cole & thank you!!
Yung-Shin Lin
-
December 09, 2022
I had water damage in my garage. And Robinson Restoration was referred by Green House Plumbing.
Chuck came to assessed the damage on the same day. He is very knowledgeable and professional. Gave me great advices how to prevent further damage.
For the next day, Christian,Rob,Austin and Xavier came and put tarps on my roof and started to set up for drying the dry walls. They are all helpful and professional. Very happy with their work.
I want to call out especially for Rob and Austin. They are really great and take pride in doing great work. I realized that they are father and son. Amazing parenting!
Mia O'Neill
-
December 31, 2022
Highly recommend Robinson Restoration. We had a kitchen sink leak that caused damage that turned out to be way more extensive than we first thought. Christian, Xavier, Adolfo and Dylan were amazing. They came in, diagnosed everything and were super communicative about how the process was going to work and what we should expect. On top of that, they were incredibly responsive— we could get in touch in the evening, over the weekend, and they were the only service to come out in snow. It was such a relief to have professional team that we trusted during an otherwise stressful time. They were also incredibly helpful in dealing with our insurance. Truly A+ customer experience.
Richard WA
-
January 02, 2023
Robinson Restoration was excellent. Completely professional team (Christian and Drew) and supervisors: quick to respond, completely prepared, very well equipped, thorough, perfect in installing containment, perfect in protecting floors and stairs, perfect in drying everything out (no mold!), and nice. The drain pipe in our second floor laundry room clogged during a cleaning cycle, water came up through a second floor drain behind a sink, ran into a corner, under a hall floor and down to the first floor. Robinson Restoration was recommended by our plumber who we called first. They were right. Highly recommended.
Prashanth Gubbala
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December 26, 2022
Incredibly grateful for Chuck and his team. We had a pipe burst the day before Christmas break and it flooded the house. We called several companies but Robinson was the quickest to answer and get a team out that night. Chuck was very professional and kind, he provided reassurance and guidance in a time of high stress for us. Chuck and his team were also very fast in getting everything set up and running, and also made time to answer all our questions and talk us through how the process will work. I felt reassured we were in good hands and Chuck was always a phone call away over the following days. Highly recommend Robinson!
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22717 72nd Ave S, Kent, WA 98032, USA
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Chuck & Cole was very professional, courteous & knowledgeable about their restoration skills including close out processes. They were responsive to replacing damaged king size cotton bed spread upon its removal & discard. I’m really happy they were the two employees of the restoration company assigned to our home; that I could depend on them when they committed to do whatever they they thought needed to be done, it was done with a cheerful smile. I felt they enjoyed doing their work & that made me comfortable, not anxious about the work to be done or completed. Theirs, attitude, personable concern about the & pleasing the customer was truly commendable! Their commitment to do a great job was a compliment to the company. Their experience, skills in restoration is a “bond of commitment” to the company itself. Great job Chuck & Cole & thank you!!
I had water damage in my garage. And Robinson Restoration was referred by Green House Plumbing. Chuck came to assessed the damage on the same day. He is very knowledgeable and professional. Gave me great advices how to prevent further damage. For the next day, Christian,Rob,Austin and Xavier came and put tarps on my roof and started to set up for drying the dry walls. They are all helpful and professional. Very happy with their work. I want to call out especially for Rob and Austin. They are really great and take pride in doing great work. I realized that they are father and son. Amazing parenting!
Highly recommend Robinson Restoration. We had a kitchen sink leak that caused damage that turned out to be way more extensive than we first thought. Christian, Xavier, Adolfo and Dylan were amazing. They came in, diagnosed everything and were super communicative about how the process was going to work and what we should expect. On top of that, they were incredibly responsive— we could get in touch in the evening, over the weekend, and they were the only service to come out in snow. It was such a relief to have professional team that we trusted during an otherwise stressful time. They were also incredibly helpful in dealing with our insurance. Truly A+ customer experience.
Robinson Restoration was excellent. Completely professional team (Christian and Drew) and supervisors: quick to respond, completely prepared, very well equipped, thorough, perfect in installing containment, perfect in protecting floors and stairs, perfect in drying everything out (no mold!), and nice. The drain pipe in our second floor laundry room clogged during a cleaning cycle, water came up through a second floor drain behind a sink, ran into a corner, under a hall floor and down to the first floor. Robinson Restoration was recommended by our plumber who we called first. They were right. Highly recommended.
Incredibly grateful for Chuck and his team. We had a pipe burst the day before Christmas break and it flooded the house. We called several companies but Robinson was the quickest to answer and get a team out that night. Chuck was very professional and kind, he provided reassurance and guidance in a time of high stress for us. Chuck and his team were also very fast in getting everything set up and running, and also made time to answer all our questions and talk us through how the process will work. I felt reassured we were in good hands and Chuck was always a phone call away over the following days. Highly recommend Robinson!