About RestorePro Reconstruction

4.8 / 5

from reviews

Is this your business?

    Brittany Rodman
    -
    April 04, 2024

    RestorePro is my go to company for a variety of restoration needs, but especially water leaks. Not only do they quickly respond to my calls, but they provide prompt and comprehensive service. The techs always keep me updated throughout their work, and the admin team delivers thorough reports of the damages and scope of work for restoration. I've called on RestorePro for years as a trusted vendor. My direct representative, Austen Thompson, is always attentive to clients' needs and questions. Great organization, quality work, with top tier representation.

    Elizabeth Ibikunle
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    April 04, 2024

    I love working with Austen and the team at RestorePro. The apartment community I manage has experienced challenges over the past two years. Some jobs have been major and some minor; in any situation, these professionals have been there every step of the way. I love the level of response time, communication and kindness. They are my go to! Great job guys and gals.

    Robert Foss
    -
    April 16, 2024

    RestorePro handled restoration of multiple rooms in our home after a second floor bathroom valve failed while we were out of town, causing extensive water damage in five rooms and the crawl space. Initial remediation had been done by another company that we weren't too pleased with, and our insurance company linked us up with RestorePro. This became something of a nightmare for them because of incompetence (and genuine weirdness) on the part of the insurance adjuster, who proved quite difficult for us as well as RestorePro to work with. Numerous individuals at the RestorePro home office in Durham were involved at several points along the way in efforts to deal with this compication and all but one of them were quite responsive and helpful in dealing with a variety of problems caused by the insurance adjuster. The actual restoration work was handled wonderfully by our contract manager, Craig and his team. The work was high quality and we couldn't be happier. When we provided a detailed punch list of minor tweaks, as well as when we requested some interim course-adjustments (as we changed our minds), Craig was patient, highly responsive and on top of everything. Unlike some CMs, he was on site frequently to ensure things were being done and being done right. Anyone who has ever been though a home construction project knows that things inevitably don't always go exactly as planned. Whenever these sorts of things popped up, they were handled quickly and to our complete satisfaction. We expected this was going to be a very trying experience owing to lingering supply chain problems from Covid, heavy demand for restoration services because of natural disasters, and a booming housing market. It turned out to be an unexpectedly happy experience. We credit Craig for most of that, and the overall efforts of the RestorePro team for the rest.

    Kara Pan
    -
    April 08, 2024

    Had a great experience with Josh from RestorePro. He is very friendly and explained the work in details. The job was done professionally and the site was cleaned after work done. The administration office called several times to follow up on the work, and the price is reasonable.

    Sheryle Rosier
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    March 25, 2024

    They are horrible. The guy walks around with a meter looking for "wet spots" and didn't even do any testing. Then the report issued says no mold. Totally incompetent for the job they are supposed to do. They are not a company that is professional doing air quality or mold searching. Some people just don't hire the right people. I am in a rental, so was not my choice

    RestorePro Reconstruction

    Our Address

    106 Capitola Dr, Durham, NC 27713, USA

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