About RestorePro Reconstruction

4.8 / 5

from reviews

Is this your business?

    Ann Chavez
    December 20, 2021

    The entire team at RestorePro were absolutely awesome. We had a leak behind the wall in our washroom, which damaged the adjoining master bedroom, and bathroom behind the shower and floors. From the minute they arrived, they were professional and very knowledgable about what needed to be done. They answered any questions that we had during the process. They always called first to confirm their arrival and was always on time. They kept the work area clean and secure. They protected my floors, always wore masks and took off their shoes when necessary. Josh and Juan worked very hard removing the damanaged walls and flooring. They set up the equipment and explained to us what they were trying to accomplish. They're an awesome team. The second team, who came in to take readings of the moisture content, were equally as professional and courteous. I am glad that I decided to work with RestorePro and would definitely recommend them to anyone who might need this kind of service. We are going into the reconstruction phase of this process after the New Year. I'll post a final review once the project is completed.

    Ryan Sultan
    August 06, 2021

    Jake and the restore pro team were AWESOME! Jake was on time for every appointment and always returned texts and calls. The process was informative and moved quickly with a solid plan of action. Our bathroom remodel from a plumbing leak came out beautiful which included all new tile, paint, plumbing, shower reconstruction and glass installation. Highly recommend Jake and his team to navigate you through a tough ordeal! A plus is how clean and organized the guys worked.

    Sarah Swanson
    October 13, 2022

    RestorePro was wonderful to work with. My water heater failed on me and water leaked under my vinyl flooring all over my first floor. The entire team was professional, timely and kind. I had multiple contacts through the stages of the process - Morgan, my Customer Care Coordinator, JR and Antonio on the Remediation part of the work, and Lillian, my project manager for the new floor installation. Each person was communicative and informative. The remediation team was timely and efficient in pulling up my floor and getting everything dried out, which gave me peace of mind. When that was done, Lillian brought over some wonderful samples of flooring to choose from. After I selected one, the installation day was less than a week later. Lillian also kept me updated on changes. I ended up needing to pick an alternative floor choice for several reasons. When they started installing the alternative and it was not exactly the color I had wanted, she had the installing process paused so she could send photos and verify that I was happy with it first. Throughout every step, Morgan also reached out several times to see if I had questions or concerns. There was a bit of time between Remediation and Installation where an estimate was being gotten and approved by insurance, and when I asked about where in the process we were, she immediately had that information for me on what step we were on and what would happen next. I now have new, beautiful floors thanks to the RestorePro team. I highly recommend them!

    Sean White
    December 01, 2022

    Big Shoutout goes to RestorePro and Craig in particular. We had a task that seemed efficient on paper. We encountered a major hiccup in the process but Craig and his team were quick and diligent in keep things on task. I am completely satisfied with the professional work done and everyone involved with making my kitchen completely new and loveable.

    Andre Mann
    November 11, 2022

    Lillian Capobianco is a real professional who looks out for a clients needs first. We used RestorPro for drying out our home after a pipe burst and they did an excellent job. When it was time to do the restoration, Lillian saw the scope of work, and recommended we use our own contractor since it was a better fit. It's truly-trust building to have a professional tell us that the scope of work was outside the core work of her own company. I can recommend this company knowing they will do what is best for the client and not take advantage of a situation. Thanks Lillian for all your help and hard work! And thanks, RestorePro for a great job in flood remediation.

    RestorePro Reconstruction

    Our Address

    106 Capitola Dr, Durham, NC 27713, USA


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