Restore Pro provided the most exceptional service by sending Steven and Austin to help me and my family. These two men have been respectful, professional and over the top hard working. They came to my home due to a backed up toilet that overflowed, it was a very embarrassing thing to happen and have people in your home. These men were reliable, knowledgeable and completed the mitigation quickly. I know my experience with these men is not over yet, but knowing that I have exceptional professionals working in my home, I know it will be completed correctly and efficiently. They come in with respect and clean up everything when they leave. So happy to have these two men helping me.
Restore Pro was very professional and personable. I had a water leak in from my water heater inside a wall adjoining my kitchen. Once I contacted Restore Pro, Caleb came and did a 3D rendering of the damage and surrounding affected areas. From this they were able to provide a detailed estimate to the insurance company. Once this was completed sub-contractors and Restore Pro associates, Javier and Caesar, installed cabinets, plumbing, electrical and flooring. These two guys were polite, professional and did an excellent job. Brian Wolfe was our main contact as project manager and was very helpful as well as David Vogeney with estimating and working with the insurance company. All in all, a great experience working with this company and their associates. Also, shout out to Johathan "Red-Dog" Wallace as my initial contact with Restore Pro.
I am so pleased with the service that RestorePro did in several of our apartments. They were very responsive and were considerate of my tenants and their health concerns. Marcus, Jorge, and Austin were among the teams that came out to my site. I am definitely going to use their services in the future as needed and will recommend them to other managers that I know.
From mitigation to restoration, RestorePro of Charlotte was professional, timely and trustworthy. Leslie went above and beyond to lead our reconstruction. She was knowledgeable and so helpful with every question and did an amazing job with our project. Thank you so much Leslie!!
A dishwasher leak resulted in needing my entire flooring replaced on the ground level of my home. Leslie worked with me to pick out new flooring and then coordinated the entire job seamlessly. She even returned to inspect the completed job herself. I barely had to lift a finger - so thank you. xx
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