RestorePro Reconstruction Charlotte

8334 Arrowridge Blvd suite i, Charlotte, NC 28273, USA

About RestorePro Reconstruction Charlotte

4.7 / 5

from reviews

Is this your business?

    Tawanna Butler
    -
    April 27, 2024

    I will leave a detailed review soon with pictures so you will truly understand. However, if you are considering using this company, do not think about it, just do it. Trust the process… you will not be disappointed. Update.. The pictures speak for themselves. Before and after. When the “gutting” portion of my reconstruction was complete I thought I would have a nervous breakdown. There was no way they could repair my home.. I was wrong. Thank you Kenny, Bonnie, David , Hector , Angel and everyone else that helped in this process..

    Terry Quinn
    -
    May 16, 2024

    I had a recent water leak that caused entire downstairs damage to my floor. This happened during the time I was about to close on my house so things were going a little bit crazy. Then Derek Allen stepped in and managed the project with Vinny’s flooring, it went smoothly, efficiently, and without a glitch in the project. The repairs were beautiful and I was able to close on time. Derek stayed in touch and the project went very amazingly well.! Thanks, Derek for all your help

    Vida Kannapolis
    -
    February 29, 2024

    We love RestorePro!! Any time we have an issue that can't be remedied in house, RestorePro is our first call. They are communicative, friendly, informative, and always provide quality work. All of the team members I have met are great, but Katelyn and Deion have particularly been a joy to work with. They really help to bridge the communication gap between our offices any time we contact them, which is an invaluable (and these days, rare) tool when dealing with any restoration project. I would highly recommend RestorePro to anyone looking for a restoration vendor. They do all types of projects, from small to big and anything in between. Thank you again, Katelyn, and the entire RestorePro team! We appreciate you!

    Ché Roth
    -
    May 18, 2024

    The worst experience & service! Consistent lack of communication, follow through & making excuses along the way. Our project took 15 months to complete & RestorePro's leadership took no accountability for the continued missteps they took throughout. The project manager was unorganized & did not have the skill set to work this job. His area manager promised changes & could not deliver, as her follow through was just as poor. Involved the area manager, who also made excuses & said "Thank you for the feedback, we need to know areas to get better." Escalated to the Regional/Corporate office in Raleigh - still awaiting returned emails & calls. Keep track of your invoices - On the back end of the project, they tried sticking us with a bill that was 10K over the insurance payout. Not happening! Looking back on our experience, I should have fired RestorePro & started over with another company. Our insurance provider kept communicating that we would have to start the whole process over if we did. I should have fired them & started iver. Highly recommend avoiding RestorePro!

    Christine Norris
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    April 10, 2024

    RestorePro is my go to company! I’ve had way too many interactions with these men and women over the past 8 months, due to two water damage claims in my condo, but fortunately for me everyone, those who handled mitigation, estimates, insurance company communications, reconstruction, etc., has been amazing!! Quick response times and consistent clear communication - phenomenal! Thanks Ashley Powell, Bryan Mayer, and Derek Allen for your thoroughness and follow through! Big thanks also to Bonnie, Tracy, Gary, Keon and Ramon… I’m sorry I didn’t get your last names or I would have listed them!

    RestorePro Reconstruction Charlotte

    Our Address

    8334 Arrowridge Blvd suite i, Charlotte, NC 28273, USA

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