The team stayed in communication through the whole process of repair and remodeling after our house fire. We were able to get back in our house in the amount of time promised. We were kept informed through the whole process of cleanup through the remodel. The team listened and was very responsive when we had questions. I would recommend this company for restorations after major damages in the home.
We had a water leak and needed our whole bottom downstairs redone. This included flooring, baseboards painting, cabinents , island and counters etc. The whole crew was so nice and informative about every step they were taking. Priscilla's crew called me before every visit. They carefully boxed up all our stuff for us and put it exactly back where we had it when our floors were done. Her whole crew was extremely nice and helpful. They made this experience so much easier for us
I’ve never used this business, but I had a not great experience with one of their trucks at a traffic light in Allen. They didn’t go when it turned green and traffic was too heavy to get out from behind them. So I sat behind them for a good 30 seconds. When I passed the truck a few lights down the road the driver was on her phone.
Everyone at Restoration XP has been wonderful! Prescilla and her team did an excellent job with our emergency evacuation packing. Lavaris and Dennise have been helping with all insurance and claims, and Cam and his crew did an excellent job in the clean up process. It’s been an overall overwhelming experience, but they are making things so much easier for me I feel like I have some control now and everything is moving forward smoothly.
After some recent water damage to my home, Jeremy was one of the people responsible for setting up multiple fans and de-humidifiers to dry out the floors and made multiple trips to check on things. Jeremy was very professional, courteous, and prompt. His pleasant personality and hard work made a difficult situation easier.
If you don’t see your business in the directory and you would like to add it, please click here.