About Restoration XP

4.8 / 5

from reviews

Is this your business?

    Holly Kelleher
    -
    July 09, 2024

    Restoration XP is amazing. All I can say is wow. My mother had a house fire from a lightening storm and Restoration XP was the first on the scene. They were there when we needed them the most to help us navigate the confusing first steps and needs during a traumatic experience. Cheers to Ronny for all he did to help us in those first few days and weeks. Brandon the PM on the project was super knowledgeable, responsive, and brought a sense of fun when we needed it so much. The Contents team is more than top notch. Carlee was so helpful, available, and attentive to all of our questions as the team went to pack. She was a joy to have the chance to work with from start to finish. Carmen and Angela packed and inventoried all of my mother’s belongings with such care- each box perfectly labeled and clear. They navigated through my not having a large enough storage space with grace and kindness by helping to find solutions to keep everything safe and secure. Ok, now for the pack back….this amazing service I didn’t even realize they would include having not been through this before. They came early and were incredibly detailed and fast. What I want to say most is that my mom felt so taken care of in a way so often is overlooked these days. She called raving about their kindness and care with her as she navigated through bringing everything back into the house. Huge shout out to Priscilla, Sonia, Tania, Anthony, Andres & Tony for all they did to make my mom’s first moments in her new home feel special and manageable at the same time. Finally Nichole on the finance side. It’s likely rare to say that I had a great time paying invoices because she was just so delightful to talk with. She’s amazing. I highly recommend this talented group of people that work so well woven together to help families like mine. When everything is confusing and complicated they made it seamless and joyful. What a wonderful group of people who clearly care so much about what they do.

    Palbir Deol
    -
    May 21, 2024

    My house was struck by lightning. As the fire truck pulled up around midnight, had a sales guy show up to the house too. Sales guys are…sales guys, take what they say with a grain of salt. The PM of the project Rodrigo Salas was stellar to work with. Rodrigo was responsive throughout and made the process as simple and seamless as possible. Even months after finishing the job Rodrigo was still responsive and his crew helped me out. Great experience overall. The contractors who did the work did a wonderful job restoring the home, it looks brand new. Definitely would recommend.

    Terry Doherty
    -
    June 19, 2024

    Pricilla and her crew packed and unpacked our belongings as if they were their own. They worked late into the evening several times to get the job done. Their attention to detail calmed our nerves. Their smiles and positive personalities contributed to a much needed confidence that everything was going to be alright. The movers were careful and good natured as well. A job very well done. A+.

    Aly C.
    -
    December 08, 2023

    I work directly with Jay and his team throughout the entire process. Their communication and scheduling were excellent. We had a slab leak that was handled so poorly by other professionals which led to denial by insurance. Jay understood our situation and shared our mold/health concerns and for our kids. We learned most of the water was central where the plumbing was and the rest of the walls were dry. He worked up a mitigation plan to help dry out our home and remove water damaged material. They did a wonderful job with the personal funding we had. This also means he did not over quote us or fear monger us. They found the source, removed and treated it. We have now begun rebuilding our home. If any homeowners have come up against dishonest insurance claims and have to make repairs out of pocket then Restoration XP is a wonderful company to work with. They do commercial and residential and clearly care about their customers big or small. Thank you Jay and the Restoration XP team.

    Brent Rowden
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    July 10, 2024

    I wanted to share our experiences with Restoration XP. My aunt is the home owner and she's constantly been given the run around. She had a fire in her home July 4th, 2023 and a year later there's still no work done and nothing has been completed. They keep asking for payments, but there's no signs of work completed or clean up and securing the house from animals or squatters. One contractor contcted her regarding the plumbing being repaired, but there was no plumbing issues in the home or from the fire. So I would not recommend this company at all. Please beware if you choose to.

    Restoration XP

    Our Address

    5700 Granite Pkwy STE 200, Plano, TX 75024, USA

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