About Restoration XP

4.8 / 5

from reviews

Is this your business?

    Aly C.
    -
    December 08, 2023

    I work directly with Jay and his team throughout the entire process. Their communication and scheduling were excellent. We had a slab leak that was handled so poorly by other professionals which led to denial by insurance. Jay understood our situation and shared our mold/health concerns and for our kids. We learned most of the water was central where the plumbing was and the rest of the walls were dry. He worked up a mitigation plan to help dry out our home and remove water damaged material. They did a wonderful job with the personal funding we had. This also means he did not over quote us or fear monger us. They found the source, removed and treated it. We have now begun rebuilding our home. If any homeowners have come up against dishonest insurance claims and have to make repairs out of pocket then Restoration XP is a wonderful company to work with. They do commercial and residential and clearly care about their customers big or small. Thank you Jay and the Restoration XP team.

    Carol Nastulski
    -
    November 28, 2023

    We had a great experience with Restoration XP and wanted to share our experience and thanks with the entire team. In the many hours they spent packing out and returning our items, including the furniture, there was no damage to the furniture or our house. The team was fast and efficient. This was the best packing job we have ever had. All of our items were well protected and packed well. It was really outstanding. Rosie and the project manager Carlee kept out project on plan and answered all our questions. They were always there for us. The content packing team Maria, Fiama, Ruth, Priscilla, Tonya, Sonya, Angela, and Carmen did an amazing job. The contents moving team was also great! Johnnie, Anthony, Andreas, Brian, and Daniel. They made the process easy and made sure that everything was put exactly where we wanted it. Thanks to all of you for a job well done.

    Kellie Hughes
    -
    December 20, 2023

    Brandon took over my house after the previous contractor dropped the ball. Brandon came in with excellent communication skills and worth ethic per my project. I have never called Brandon and him not answer the phone or call right back. He truly cares about people he is working for and that shows with how quickly my project has moved along. Brandon is knowledgeable in all aspects of the home building and rebuilding efforts and that shows with his explanation of answering all of my various questions. If you are looking for a project manager or contractor I recommend Brandon X100. - Kellie

    Amy S
    -
    February 06, 2024

    Working with Jay on restoration phase has been pleasant. In a stressful situation as flood of a property, we appreciate this so much. The company/Jay were able to show up immediately in a time where the whole city was probably looking for a restoration company, and they were very professional fast, took over the process and minimized my stress. He’s been a savior for us for the past 3 weeks. We appreciated it so much (especially Jay & his staff) and highly recommend this company.

    Alberto Martinez
    -
    January 05, 2024

    The first group that came out to assess and fore remediation were super helpful! But after that, I have not received any response or help through email. Hunter and older gentleman with him were great and passed along information for a Bryan to contact to receive estimate on the reconstruction. This was back in October! I still have not received a date for them to come by. We communicated through email a few times and last email was Bryan copying a Matt and a Jamie, but still no response. I even asked if not going to help, please just send a response. I have been waiting and waiting because I need estimate to proceed with insurance company. Disappointing because they came highly recommended and they were so helpful at the beginning

    Restoration XP

    Our Address

    5700 Granite Pkwy STE 200, Plano, TX 75024, USA

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