I had a leak under my kitchen cabinet, the plumber who responded recommended Restoration1 and set up the appointment with them to come out and do the free assessment. I am so thankful that he recommended your company! I have so far worked with Jessie, Jay and Patrick. All of them have kept me reassured and stress free throughout this process. All are kind, considerate, respectful and knowledgeable. More issues have been discovered along the was such asbestos removal and way more water damage than expected. However, they kept me informed as to what would need to be done next. I know I'm in good hands with Jessie, Jay and Patrick, they have treated me like I'm one of their own family. I do believe God sent them to me to see me through this process.
Charged a ridiculous price for drying out floors and been waiting 5 weeks on them to put my kitchen back together and given the run around so I'm having to hire another contractor
Mike the technician who serviced our water damage was always prompt with communication and extremely respectful in our home. Would use restoration one without any hesitation in the future
We had a hot water line leak in our garage wall behind our water heater. After repairing the leak, the plumber recommended Restoration One for mitigation of the water damage... wet drywall, soaked insulation, drying, etc. and I spoke with Patrick later that day scheduling an appointment. He removed the damaged drywall and insulation and then set up equipment to dry the impacted area for several days to prevent mold. He was knowledgeable and professional and did an excellent job.
Chris was very prompt to responding to the service call that was placed the night before. He arrived at our home the next morning prepared to address all of our concerns. He did excellent work and communicated with us throughout the entire process. Superior customer service!
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