This review is overdue by a year. When removing a baseboard in our basement, mold was discovered. I had heard of Jim Rogers and Restoration 1 from a local radio show. I called Jim and he came came out and ran a mold test which later showed a a high level in our basement. Shortly after that, he had a couple members of his mold removal team arrived and removed all of the infected drywall. They left an air purifier for a couple of days. Jim came back and ran another test which showed the air inside was now at a good level. We then addressed the issue of where the moisture was coming into our home. We highly recommend Restoration 1.
After our basement flooded Restoration1 was super responsive and easy to work with. After pricing similar companies we found their rates to be competitive and fair.
Our basement flooded while on vacation and we returned to a catastrophe. Restoration 1 responded right away and were on the job. They were very thorough and extremely knowledgeable. I cannot say enough good things about the staff and the owner. They were polite, responsive, knowledgeable and extremely kind during a very rough time for us. They communicated everything they were doing in advance and were quick and efficient with their work. It is so nice to see a company that believes in and delivers great customer service. They were really there for US. I would highly recommend them to anyone!! Thanks Restoration 1!!!!!
Great staff! Made me feel like they really care. Had a new house I bought inspected and tested for mold. They made sure to explain everything and put my mind at ease. I would recommend them to anyone!
Jim and his team have been great and really made me feel better about my basement after it flooded.
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