We had seasonal water in our crawl space and Reds was recommended to us. They worked with us to find a solution. Brennen became like family through the process. We appreciate the help of this great company with outstanding employees! They were there for us and now we recommend them to you!
Shalise Ptak
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January 18, 2017
I had one of the best experiences with a gentleman from this company by the name of Juan. We unfortunately had a pipe burst under our house slowly filling or crawl space with two feet of water. All of this happened during a huge storm that Reno just had and everyone was in desperate need of services. Juan was extremely helpful and went above and beyond explaining everything. He even gave is his own personal room comps when we had to leave for a night due to not having water. I will ALWAYS use this company because they truly value the customer. Thanks again Jaun Ibarra.
Kathleen Morrison
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January 17, 2019
I called in regards to a flooding concern and was treated with expceptional customer service from beginning to end. The employees at REDS Fire and Flood are exceptional and made sure I was taken care of! Would highly recommend this company to anyone.
David Case
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July 12, 2016
These guys are the ambulance chasers that showed up behind the firetrucks at our house the day it caught fire. Although we didn't have renters insurance our landlord told us they would "take care of everything" and to "only take the things you need". I don't know what kind of deal they made but we were left out of the decision making assuming that because we didn't have insurance we couldn't pay for it. Well when REDS crew came in to haphazardly move our things into storage one of the guys got a little handsy with a ring set that was hidden away in a tiffanys bag in a jewelery box. Now there's no way we can prove it was stolen but it's definitely missing and no one seems to think that it's their problem. These guys may be doing good work but they let some scum bags into my home wearing one of their shirts to do their work and someone is accountable for their actions. I don't expect to ever see the rings again but I feel someone should be held accountable even if it's only through this review.
Bryan McNutt
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February 01, 2018
Great service! Five star flood and water damage restoration. Brennen was great to work with!
Our Address
2315 Derbish Way, Reno, NV 89502, USA
Claim Listing: REDS Fire and Flood
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We had seasonal water in our crawl space and Reds was recommended to us. They worked with us to find a solution. Brennen became like family through the process. We appreciate the help of this great company with outstanding employees! They were there for us and now we recommend them to you!
I had one of the best experiences with a gentleman from this company by the name of Juan. We unfortunately had a pipe burst under our house slowly filling or crawl space with two feet of water. All of this happened during a huge storm that Reno just had and everyone was in desperate need of services. Juan was extremely helpful and went above and beyond explaining everything. He even gave is his own personal room comps when we had to leave for a night due to not having water. I will ALWAYS use this company because they truly value the customer. Thanks again Jaun Ibarra.
I called in regards to a flooding concern and was treated with expceptional customer service from beginning to end. The employees at REDS Fire and Flood are exceptional and made sure I was taken care of! Would highly recommend this company to anyone.
These guys are the ambulance chasers that showed up behind the firetrucks at our house the day it caught fire. Although we didn't have renters insurance our landlord told us they would "take care of everything" and to "only take the things you need". I don't know what kind of deal they made but we were left out of the decision making assuming that because we didn't have insurance we couldn't pay for it. Well when REDS crew came in to haphazardly move our things into storage one of the guys got a little handsy with a ring set that was hidden away in a tiffanys bag in a jewelery box. Now there's no way we can prove it was stolen but it's definitely missing and no one seems to think that it's their problem. These guys may be doing good work but they let some scum bags into my home wearing one of their shirts to do their work and someone is accountable for their actions. I don't expect to ever see the rings again but I feel someone should be held accountable even if it's only through this review.
Great service! Five star flood and water damage restoration. Brennen was great to work with!