We had a horrible experience with another remediation company, then found Recon. They took a bad situation, that had already been mishandled, came in and were fast, thorough, and answered any/all questions. They made a chaotic and emotional experience much better bc they were thoughtful, compassionate, and walked us through step by step. The owners are very involved with day to day operations and treat employees and customers as if they were their own family. Great company!!
Shawn Osborne
-
April 17, 2023
Company came out ripped my house ceiling apart and back porch. which has so far taking over a month and still not done. I called to check to see when they would come back and finish and the owner Steven acted like he was doing me a favor and said they were fitting the bill cause they had not been approved for all the work. Which i responded they were doing me no favors and Steven got upset with what i said so RECON the owner STEVEN said they quit. Leaving my house a mess. Steven is not someone you want to get into business with i would pick any other company. This is just a heads up if your looking for work through this company.
Jason Yost
-
December 15, 2022
RECON has been one of a handful of mold remediation companies that I've worked behind that has a great post-mold remediation verification inspection performance (i.e., they get the mold remediation performed right the first time I go out to inspect behind them). This isn't true for all mold remediators. In my 30+ years of performing mold assessments behind mold remediators, I've seen some with a 80% fail-ratio (i.e., 80% of the time they fail the first post-examination). (There are others who have a 40% fail-ratio on the 2nd and 3rd post-exams.) So far RECON has a 100% success ratio on the post-examinations that I've performed. For this reason, I have no problem recommending them.
Jessica Wood
-
June 24, 2022
The team at Recon has helped us out twice with our home. They went above and beyond to make our house safe. Ashley and Steven are always available to help quickly and are highly knowledgeable and professional. They will make sure the job is done perfectly. Thank you guys and your whole team!
Ashley Bowers
-
April 23, 2021
Where do I start? My back porch caught fire, burned up the vinyl on our home, damaged some of the insulation in the attic, damaged my windows, melted my blind inside the home & smoke damage. After filing a claim with my insurance company the same evening, the following morning Ashley & Steve called to see how soon they can come out. They were available to come that morning & came with no hesitation. They did a very thorough inspection & informed us of all what needed to be done. A few days later, RECON had their crew starting on repairs & setting up the equipment to have our home clean from the smoke. They cleaned my home & carpet & did a superb job. Steve & Ashley has kept constant communication regarding the process & the next steps. I really appreciate their honesty & truly believe they really love what they do, to ensure their customers satisfaction. I wish I would have known about them when Hurricane Michael occurred. This would have saved us from getting scammed by RMX Construction. Now, we know that when a disaster occur, we will be contacting RECON right away! I’m still impressed by their service & will highly recommend them to anyone! I promise, you will not be disappointed! Thank you so much to RECON & your crew!!!
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We had a horrible experience with another remediation company, then found Recon. They took a bad situation, that had already been mishandled, came in and were fast, thorough, and answered any/all questions. They made a chaotic and emotional experience much better bc they were thoughtful, compassionate, and walked us through step by step. The owners are very involved with day to day operations and treat employees and customers as if they were their own family. Great company!!
Company came out ripped my house ceiling apart and back porch. which has so far taking over a month and still not done. I called to check to see when they would come back and finish and the owner Steven acted like he was doing me a favor and said they were fitting the bill cause they had not been approved for all the work. Which i responded they were doing me no favors and Steven got upset with what i said so RECON the owner STEVEN said they quit. Leaving my house a mess. Steven is not someone you want to get into business with i would pick any other company. This is just a heads up if your looking for work through this company.
RECON has been one of a handful of mold remediation companies that I've worked behind that has a great post-mold remediation verification inspection performance (i.e., they get the mold remediation performed right the first time I go out to inspect behind them). This isn't true for all mold remediators. In my 30+ years of performing mold assessments behind mold remediators, I've seen some with a 80% fail-ratio (i.e., 80% of the time they fail the first post-examination). (There are others who have a 40% fail-ratio on the 2nd and 3rd post-exams.) So far RECON has a 100% success ratio on the post-examinations that I've performed. For this reason, I have no problem recommending them.
The team at Recon has helped us out twice with our home. They went above and beyond to make our house safe. Ashley and Steven are always available to help quickly and are highly knowledgeable and professional. They will make sure the job is done perfectly. Thank you guys and your whole team!
Where do I start? My back porch caught fire, burned up the vinyl on our home, damaged some of the insulation in the attic, damaged my windows, melted my blind inside the home & smoke damage. After filing a claim with my insurance company the same evening, the following morning Ashley & Steve called to see how soon they can come out. They were available to come that morning & came with no hesitation. They did a very thorough inspection & informed us of all what needed to be done. A few days later, RECON had their crew starting on repairs & setting up the equipment to have our home clean from the smoke. They cleaned my home & carpet & did a superb job. Steve & Ashley has kept constant communication regarding the process & the next steps. I really appreciate their honesty & truly believe they really love what they do, to ensure their customers satisfaction. I wish I would have known about them when Hurricane Michael occurred. This would have saved us from getting scammed by RMX Construction. Now, we know that when a disaster occur, we will be contacting RECON right away! I’m still impressed by their service & will highly recommend them to anyone! I promise, you will not be disappointed! Thank you so much to RECON & your crew!!!