Rainbow Restoration is one of the most efficient and organized companies I have ever encountered. They returned telephone calls and arrived at our home very promptly after we experienced a leak. Every employee who came to our home was very knowledgeable and polite. I would highly recommend this company in Chapin, South Carolina.
Rainbow Restoration of Columbia is AMAZING! The YMCA had a water heater pipe burst at 1am and we discovered the facility flooded in 3 inches of water at 4:30am. I called numerous companies and everyone told me it would be a 24-48 hour wait time. Rainbow Restoration said they would do their best to help. I got a call 30 minutes later saying that they were on their way! They showed up with four trucks and a team of 10. The managers walked through the building with me and explained exactly what they planned to do. They were thorough, professional, and knowledgeable. Thank you to Rainbow for saving the day:)
They ruined my home. Tore out insulation and left most of it just hanging. Would NOT recommend them for anything. They left my garden tub and washing machine under an overhang outside for a week to ruin. Please be careful if you use them.
My wife and I returned from church one Sunday to find our living room carpet soaking wet and full of water. The water line from the refrigerator had leaked and run under the kitchen wall. Our insurance agent recommended we call Rainbow. A technician arrived very quickly, explained the drying and reconstruction process to us and how the insurance claim might work. Within a week we were dry, the repairs were complete and life was back to normal. Each technician that came to our home was clean, professional and very knowledgeable. They were so helpful and very compassionate throughout the entire ordeal. I happened to be in the midst of a career transition at the time of my water loss. I met and was very impressed with the integrity of the owner - we had many conversations about my situation, which has led to - as they say - everything happens for a reason - I am the Director of Marketing for this great organization. I highly recommended Rainbow before by my personal experience and the work they performed for me as a homeowner. And now that I am "behind the scenes", I can honestly say there isn't a better restoration company in Columbia.
After my pipe busted my plumber referred me to another company that took days to give me a quote and then quoted me $600+. I decided to file an insurance claim and my insurance referred me to Rainbow International. They called right away and scheduled an inspection. After the inspection Chris let me know I got off lucky and wouldn't need ANY work done! I'm glad I wound up using Rainbow International!
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