Rainbow International of Richmond

1727 Rhoadmiller St Ste A, Richmond, VA 23220, USA

About Rainbow International of Richmond

4.2 / 5

from reviews

Is this your business?

    Michelle Marx
    February 01, 2023

    I have used Rainbow Restoration a few times over the last couple of years, but most recently this morning. I called yesterday and Joey came out today to assess the water damage done in our condo unit from the washing machine above us. He was prompt (actually 10 mins early!) and explained everything thoroughly including next steps. He even let my tenants know the extra measures that he would take as they have a newborn as to ease any concern about possible mold, dust, etc during the restoration process. He was extremely friendly and looking forward to working with him to see this project to completion!

    Krista Moyer
    May 12, 2023

    We discovered an upstairs plumbing issue that had flooded much of the second floor and part of the first floor in the middle of the night. After a quick google search we called Rainbow at 1:30 in the morning. Our call was answered by a very helpful staffer who got us in touch with Joey immediately. He discussed the situation and it was mutually determined that the team did not be there until 8:30 am as we had the water mopped up. They were prompt, professional, and responsive. The necessary demolition was done quickly and the crew made sure to minimize the future repair need, removed the debris, and cleaned up before they left. They came back to check the fans and dehumidifiers daily until the walls and floors were dry. The team stayed in close contact throughout the process and made every effort to make sure we were happy with the work.

    Lizz Kern
    April 04, 2023

    We used their service in 2020 when our water heater and sewer backed up within 2 months of each other. The demolition team was great and Kevin the PM was wonderful. But be warned the flooring company they use cuts corners. Now 2.5 years later our floor is not even and cracking. Which is what is causing me to regret using them.

    Sissy Coleman
    May 31, 2023

    I have not used them for the repairs yet. But I would give the a 5 star rating just for the kindness I was shown during my ordeal with the water damage in my home. Michael and the gentleman that came from the Fredericksburg office both were a pleasure to deal with. They took their time to explain things to us. Both very respectful gentlemen!

    CJ Porter
    December 16, 2022

    Rainbow Restoration was recommended to me when I had water damage from a pipe leak under my sink. I couldn't be happier! They came right out, got me right on the schedule and began working on drying out my kitchen and crawl space. Joe and Jermaine, who came in and did the removal of all the damaged items in the kitchen, were prompt and very courteous, making sure that they did not damage or mess up any other part of the house while they were working. Joe returned to monitor the progress and was great at explaining what was going on, what the readings were, and were he thought there might be other problem areas. Brittany was also great at making sure all my questions were answered. Joey, the project manager, made sure I was kept informed and came out himself when there was a question about where water was coming from into my crawlspace. This had the potential to be a nightmare, but they made it easy. My work with them is not done - they are coming in next week to give me estimates on repairing my kitchen and crawlspace and I have the utmost confidence it will be a great experience!

    Rainbow International of Richmond

    Our Address

    1727 Rhoadmiller St Ste A, Richmond, VA 23220, USA


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