By far the best thing about a bad situation. We had water damage that caused pretty extensive damage to our home and required us to clear out of the majority of our house for over a month. A lot of stress involved, but Rainbow greatly reduced our stress by handling everything quickly and professionally, with great expertise. Above all they treated us like family. I can't thank them enough for how well they took care of us. They tackled the damage immediately. We were also just blown away not only by how well everything was packed up and moved offsite, but also the level of detail in the inventory they provided us. Friendly and knowledgeable, great communication all along the way, and they took fantastic care of us, our home, and our possessions. Great people, great company. Keep up the amazing work! Thank you for treating us so well!
Rainbow did a great job drying out my house after a hot water heater fail. All employees were very nice and helpful. Always called before coming out every day to check progress.
I've been working w/ Rainbow Restoration since Nov 2022, they are always very fast, the communication is incredible and their invoices are clean and easy to read. We love Rainbow! Everyone is kind, courteous, and professional.
Hands down! The best customer service in town and helps with on-going questions with insurance and property managers. I obsoletely enjoy working with this company - just wish it wasn't always about some big expensive thing - but when it happens I'm glad they are there for our customers.
It’s Christmas Eve. Our house flooded from a broken pipe. Conrad was so kind and helpful when we called in. It was obvious he cared about our situation and was trying to help, even as no one could drive on the iced over roads. Finally when the roads were safe enough to drive Aaron and Cody arrived. But I live on a steep hill and the ice hadn’t melted yet. Aaron and Cody spent about 30 minutes and 10 different ways to get to our house, including literally sliding on their backs down the ice. They finally got to us, checked out our home, got a dehumidifier running, and we are going to be able to host our Christmas party tomorrow. It is a Christmas miracle.
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