Erik’s team was awesome. Kind quick and considerate and professional. Rosa did a great job translating for the crew. Good job.
Excellent service! The entire crew was considerate and helpful. The work was completed efficiently and in a short period of time. I would highly recommend Rainbow Restoration!
Rainbow Restoration sent one person to tarp my house after a tree fell into it. He arrived with no idea what company he worked for and no equipment. I called Rainbow Restoration and they confirmed he was the person they sent. He didnt measure anything and left to buy tarps. It took him two hours to return and when he did, the tarps were too small. He didnt cover all of the damaged area. He also used scraps of broken shingles to try to cover a corner of the house that was damaged. He didnt secure the tarps, even though there was an impending storm, and the tarp caved in. He created a funnel for water to pour into my home. Now the inside of my house is flooded. He also left all the garbage from the tarp wrappings spread across my yard. In response to Rainbow Restoration's response: The tree was removed. I spoke with Matt and advised him it was being removed and told him what time the tree removal company would be done. Later in the day, and after the tree had been removed, Juan arrived. He didnt know the name of your company and said someone named Danny sent him to tarp the house. I called your office and spoke with Matt again. He said Danny is a supervisor and confirmed Juan was the person your company sent to tarp the house. To be clear, insurance contracted with your company to perform two work requests. One was to tarp the house. The second was to do the water mitigation.
The workers showed up on time, were very polite and courteous. They wore protective clothing and shoe covers (which were changed every time they went in and out of the house). Both men seemed very knowledgeable, hard working and worked very quickly. The office staff was always courteous, and were professional and very kind. I would not hesitate recommending this company.
What I like the best is ; the team who came were very professional. Kept everything nice and smooth and clean. They didn't make a mes. They were very thorough in cleaning.Very respectful with furniture. I enjoyed this team Rosy& Manuel.
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