Quick Dry Restoration

Embriología 03

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August 04, 2023

I wanted to share my experience with Quick Dry Restoration, because I was pleasantly impressed by their efficiency and professionalism. I had a leak behind our washer/dryer, which resulted in mold growth behind the drywall. Johnny was able to come out when I was available. They gave a free estimate and thoroughly assessed the damage, while keeping me well-informed throughout the entire process. The process was stress-free and I am glad I called them for help, I would highly recommend!

Valentina Arrizpe

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July 21, 2023

I was recommended Quick Dry by a plumbing company when my guest bedroom toilet flooded my entire first floor. This was at 8 pm, they were able to immediately assist and came out within 40 minutes. Johnny was extremely informative and professional, and offered a free estimate. They were able to complete the job quickly. I am impressed with the work done for their efficiency and level of communication.

Jack

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September 09, 2023

ARS recommended quick dry to fix some minor water damage from our leaking water heater. Quick dry charged for 3 fans but only set up 2. No big deal I thought, they’ll just refund us the amount they over charged. I mentioned this to the guy who picked up the equipment, and he said it would be taken care of. After 8-10 phone calls and almost 2 months later they finally gave the refund.

Ricardo P

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August 17, 2023

Sharing my experience with Quick Dry Restoration with a recent home flooding incident. After a leak wreaked havoc on my property, I reached out to them for assistance. I can't express enough how relieved I was to have hosen them. The teach was incredible efficient and skilled in remediating the damage that had affected the flooring of my home. Their professionalism was matched only be their friendliness, which made world of difference during such a stressful period. From the onset, they actively listened to my concerns and provided comprehensive information about the restoration process. While I hope to never encounter a situation like this again, I find great comfort in knowing that if the need arises, I can rely on Quick Dry Restoration without a hesitation.

Talat Dinc Ciftci

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May 19, 2023

We hired Quick Dry for water damage remediation after a water pipe on our neighbor’s side burst, flooding our living room area. We did not use their services for restoration so can not comment on that aspect. The pipe burst over Christmas weekend when the entire area went through a freeze, so when we were looking for a company to hire, most places we called were either fully booked out or accepting people on wait lists only. This is an incredibly stressful situation to be in, with concerns of mold. When we called Quick Dry, they were able to dispatch Johnny the same day to evaluate the situation at our place. He was professional, thoughtful, and did a good job of both explaining what work is needed and soothing our concerns. He took photos and moisture readings, made them available for both us and our insurance. We signed a contract with QD the same day, and despite the high demand for their services (and shortage of equipment in the entire austin area) they were able to drop off fans and dehumidifiers two days later. Note that at this time, it was literally impossible find fans or dehumidifiers at Lowe’s & Home Depot because they were completely sold out. Staff came by for daily moisture readings until moisture dropped to an acceptable level. Within another week, they came in to do the demo. The staff for demo were on time and communicative. They were helpful in terms of explaining what’s going on and what they are seeing. And did a great job with the demo. I’d give the demo experience 4/5 — I did not realize how much dust there would be in the house and would appreciate more thorough protection of our furniture & appliances. We were left with a layer of dust on everything, I suspect the staff removed the protection before the dust settled. With all constraints in mind, this was not the end of the world, but seems simple enough to avoid. Throughout this process Johnny was our main contact. He is an all around great & honest guy. Would definitely work with him again if we run into water damage. In the end QD was able to get nearly the entire demo covered through our insurance without us lifting a finger. We had to pay a $171 fee to QD for “mitigation labor” that our insurance did not cover — we were not interested in going back and forth on this, but it seems like a quick win for QD if they either deducted this from the bill or sought payment from insurance, as it’s a drop in the bucket for a $9k remediation bill. Overall if we need water damage remediation we would definitely work with QD (and Johnny!) again. We got the restoration work done elsewhere after getting quotes from several contractors.