I had a flood at my home in Corona and found Quality Restoration on Yelp. It was late at night and I didn't know who to call. They had two technicians come out and stopped any further water damage. Tyler worked with my insurance to get everything covered and in my best interest. I'm happy with how it was handled and their communication through it all. My house is back to normal and can count on them if it happens again.
I could not be happier! I would rate this company with 5 stars plus. Tyler was so calm and friendly. He & Jason were polite, neat, and very calming. I had a water line break. By the time we found it there was 3" of water on the floor and it had traveled under the wall into another room. It had already flooded 3 rooms and the water was heading for the carpet in 2 other rooms. I was starting to panic.Tyler Vest was referred to me by a trusted source who contacted him for me. Tyler called me within minutes. They looked at the situation and assured me that it wasn't nearly as bad as I expected. I was very impressed with both of them. I run a business and work at home. We had recently emptied a storage unit filled with bankers boxes and they were stored in 2 of the rooms where the water was seeping into the carpet. Looking at all the furniture and boxes I again started to panic as I could not move them myself. Tyler and Jason didn't hesitate. They started moving the boxes and containing the water. They also moved the furniture with out me asking them. They spent an extra 3 hours just moving the boxes and furniture. They provided heaters and blowers to help dry out the floor, walls and cabinets. They worked quickly and explained every step of the process.They installed plastic sheets with zippers on the doors to provide access if necessary. I have had many service people in my home and I can truthfully say I am so happy to have found this company. Tyler and Billy started the demolition yesterday. They are incredibly neat, quiet, efficient and very patient. They had to move a washer and dryer as well. I am very impressed with the whole experience. Tyler will be able to assist me by bringing samples to my house for the flooring and carpet replacement. I did not realize I was getting such a full service company. Tyler is also a licensed contractor and will be able to complete almost all of the installation and repair work necessary. I have needed a contractor for other projects and did not want to spend the time trying to find someone. I have found my contractor!! He is also handling the paperwork for the insurance claim.
Quality Restoration was great at handling our water damage and rebuilding. I couldn't be happier with this team. They showed up quickly and really took their time to explain the process and cleaning up. My house got new flooring installed by them and I just love it!
I left a review on yelp, but I thought I’d better leave one here too. I called three other companies beside Quaility, and they were not as knowlediable or as responsive. Quality restoration took good care of us and gave us great advice. They responded to my call quickly and were very professional. I strongly recommend them. If you live in the Corona/Norco area, make sure you call them first.
Quality Restoration came to my rescue and got the done! Excellent work all the way around very happy with all the work and their professionalism! I highly recommend them.
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