About Putman Restoration of Shreveport

4.9 / 5

from reviews

Is this your business?

    Kim Hines
    -
    April 11, 2024

    At little old Merryville High School, our high school wing of 9 classrooms flooded during the deluge of April 9-10 (no school either day due to weather). When my Principal walked through on April 10 to assess, she texted to let us know that we had a couple of inches of standing water in almost every room, and that anything on the floor was probably a loss. She also let us know that the plan for April 11 was all hands on deck to clean the rooms out, so dress accordingly. She also told us that Putman Restoration would be there through the night of April 10 to get the water out first. The prospect of once again hauling wet ruined stuff out was not a fun thought, but as teachers we do what we have to do, and we were glad that a professional was at least taking care of the water. So. Putman Restoration did come in at 7:30pm on April 10, and we got to work 12 hours later, all of us with rubber boots expecting to trudge through floating papers and disgusting muck. When we walked in, the furniture had all been put on little blocks, floors were DRY (25,000 gallons removed), huge dehumidifiers were drying out papers, books, and such that had been soaked, and large fans were moving everything around to optimize the dehumidifiers. The Putman staff had worked through the night to get this done for us. It was almost overwhelming to see how much we DIDN'T have to do! I can't explain what that does for teacher morale. It's now the end of the work day, and Putman experts have located moisture and mold in the walls, identified major sources of the flooding, brought in their cleaning crew to do even more... and the whole time they've been continously repositioning furniture and wet items to maximize the work of the dehumidifiers. And amid all this big work they did through the night and today, someone took the time to secure some paper lanterns that are special to me so they wouldn't blow around and get damaged. The Putman staff have been professional, courteous, KIND, detail-oriented, and thoughtful, as well as willing to take time to explain things to me, and I'm just a teacher, not someone who will make decisions about hiring them again. I believe Putman saved this building. I hope that they will advise our Parish decision-makers (our Superintendent is the one who called them in, probably at the request of my Principal) as to what structural changes and maintenance practices will help us prevent another such occurrence. I don't wish flooding or mold or fire on anyone, but if it happens, Putman Restoration does more than clean it. They take a great deal of care, they go above and beyond what one would expect, and they educate the client about follow-up and prevention. I'd 100% recommend this company, and we're only 22 hours into a 3-day restoration. They are fantastic!

    Ryan Boswell
    -
    August 31, 2023

    We came into a flooded office one morning, called Putman and they were here with an army in about 90 minutes. They immediately got to work and had the office dry in about 2 hours. Cleanup took a little longer, but they were all very nice, courteous, and professional. I HIGHLY recommend!!

    Kathy
    -
    August 26, 2023

    The prompt response I received from Putman’s was awesome. They were quick to come out, assess the problem and work up their estimate. Due to asbestos issues in my older home, they were unable to actually do the work for me. From the initial call to the end, everyone I dealt with was great! I was extremely overwhelmed with the situation. My case worker, Colin Harper, was beyond amazing! He took the time to listen to me, he responded with empathy and directed me in the steps to take to solve my problems. I felt like I was treated as family and I will be forever grateful for the comfort and peace of mind Colin gave me. Putman’s will always be my recommendation to anyone needing help with restoration.

    Kate Godfrey
    -
    September 09, 2022

    Putman Restoration is incredible!! From the very first phone call we made to them we felt totally taken care of. They were fast, friendly and professional and took care of everything from start to finish. It was amazing & so incredibly helpful for them to schedule the appointment, get the water cleaned up, test for damage, handle the insurance paperwork & it was easy to follow up with them regarding any questions/concerns we had. I would use them again and highly recommend Putman Restoration to all of my friends and family!

    Rick Laird
    -
    January 27, 2024

    Putman Restoration is a great team to have in your corner, their quality, work ethic and attention to detail is second to none!

    Putman Restoration of Shreveport

    Our Address

    4149 Curtis Ln, Shreveport, LA 71109, USA

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