Nick and Nelson were kind and considerate during our disaster recovery. They respected our space and provided the information needed so we knew what to expect through the process. They were very quick to respond to our call - within two hours! Highly recommend.
Karla Spencer
-
September 13, 2022
We got to be the lucky first customer to ever have a 1-gal liquid detergent spill, which that 24 hours before we found it. It soaked into hardwood floor and somewhat on the subfloor below. Wet spot on the bathroom on first floor.
Puro First was fast, polite and professional, made a plan what to do, even though this was a first for them. They were careful with debris to not make a mess. We highly recommend them for any sort of emergency cleanup!
Dean Roy
-
January 18, 2023
My insurance company recommended we used them. My basement would have been better off and was in worse shape than when it was flooded. You will pay thousands for the use of their fans. I would never use them or recommended them again. I no longer have the insurance company that recommended them either.
Tela Cardine
-
October 18, 2022
Cole and Russell did a EXCELLENT job when they came to my facility. Floors were scrubbed and cleaned. Space was sanitized. Definitely recommend!
Ann Michalsen
-
October 28, 2022
I had a salesperson come to the house at the end of July. It is three months later, and I still don't have an estimate. I tried talking to the salesperson, texting him, and sent him an email so he could just reply to it with the estimate. I talked to the office multiple times. I reached out through Facebook. I also talked to the supervisor two times. I never got the estimate. I still don't know why they could not give me one.
Our Address
2251 Stanley Gault Pkwy, Louisville, KY 40223, USA
Claim Listing: Purofirst Disaster Services
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Nick and Nelson were kind and considerate during our disaster recovery. They respected our space and provided the information needed so we knew what to expect through the process. They were very quick to respond to our call - within two hours! Highly recommend.
We got to be the lucky first customer to ever have a 1-gal liquid detergent spill, which that 24 hours before we found it. It soaked into hardwood floor and somewhat on the subfloor below. Wet spot on the bathroom on first floor. Puro First was fast, polite and professional, made a plan what to do, even though this was a first for them. They were careful with debris to not make a mess. We highly recommend them for any sort of emergency cleanup!
My insurance company recommended we used them. My basement would have been better off and was in worse shape than when it was flooded. You will pay thousands for the use of their fans. I would never use them or recommended them again. I no longer have the insurance company that recommended them either.
Cole and Russell did a EXCELLENT job when they came to my facility. Floors were scrubbed and cleaned. Space was sanitized. Definitely recommend!
I had a salesperson come to the house at the end of July. It is three months later, and I still don't have an estimate. I tried talking to the salesperson, texting him, and sent him an email so he could just reply to it with the estimate. I talked to the office multiple times. I reached out through Facebook. I also talked to the supervisor two times. I never got the estimate. I still don't know why they could not give me one.