Reached out to them 3-4 days ago… they have been more interested in contacting my insurance, agent, the adjuster and everyone else instead of making it to my place and dealing with me and even seeing what they were in for. My adjuster told me to call someone immediately that was on Saturday. It’s now Thursday and they have not made it to me yet. Totally NO urgency whatsoever!!!
We had a water pipe break in our condo …Purofirst showed up within 24 hours to start the process of water removal and drying our condo…Our rep was Joe Yates and he was the best! He was in constant communication with us and completed the remodel to 100% of our satisfaction..All of his contractors and final clean up team were awesome..You can trust Purofirst and Joe to complete you project on time and they exceeded our expectations ! Excellent company and team..Gary D
Had a basement septic drain fail. Purofirst restored my house in record time. They were on time, responsive and thorough. Can’t recommend them enough.
We had a water loss in our kitchen from the upstairs toilet overflowing. Art responded to our call almost immediately and was out at the house the next day. We had been planning to remodel the kitchen anyways and Purofirst brought our vision to life! We love our new kitchen. The entire team was professional, helpful and readily available for any questions or issues that we had. I would highly recommend this company and would use them again.
My insurance company recommended we used them. My basement would have been better off and was in worse shape than when it was flooded. You will pay thousands for the use of their fans. I would never use them or recommended them again. I no longer have the insurance company that recommended them either.
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