I highly recommend PuroClean. They were the only company that called me back on Saturday willing to come out immediately to address an active leak with water and mold damage. They have been out everyday monitoring the remediation process. Their crew is not only professional, but extremely polite and kind. They genuinely care. I’m very impressed by their customer service. Highly highly recommend.
Water from laundry room sink overflowed into laundry room, under stairs storage area, and downstairs bedroom closet. I googled for water damage services in Peoria and came across PuroClean as the first search result plus they had a good rating. Dustin and Bryce arrived one hour after my call, which was on a Saturday 9 days before Christmas. They immediately used their tools to locate the elevated moisture content in the baseboards/walls. They set up multiple fans and a dehumidifier to start drying the affected areas. Dustin estimated the drying process would take three days. Each of those three days, Dustin and his team kept in contact with me and followed up in person. They had to pull off the baseboards to help the drying process. Luckily, they did not have to touch the drywall. Today is day 3. The affected areas are dry and the equipment is gone. Plus, Dustin communicated with our insurance adjuster. Thank you to Dustin and the team at PuroClean for their diligent work, communication, professionalism and knowledge. They brought us hope in this awful situation. I will recommend them to friends and family.
Used them several times with my clients and other referrals. Always prompt and do a great job. Recently we were doing a drywall repair in a bathroom, found mold, and they came out in two hours to clean it so we could continue! Great work!
I called Blais at PuroClean around 4pm, Blais assured me they would take great care of our property and he swiftly reached out to their team. By 5pm that same day Jack was on his way to take care of our water leak! Jack quickly assessed the situation and gave me an overview of what he was going to do to remedy the situation. Jack worked until about 8pm on our property that night and then called me to tell me about the plan moving forward. The whole job was wrapped up within a couple of days! We are very satisfied with the service we received from PuroClean and will recommend/use them in the future. Thank you, Blais and Jack!
As a handyman I get a lot of calls for water damage and I’m very picky about who I refer in the trades. Blais and the PuroClean team ALWAYS get the highest compliments from my clients with water damage. One recent customer called me frantically after another company tried to pressure them into signing a contract for over $30,000 in water damage repairs. Puroclean came out and evaluated the damage, properly remediated the water damage and saved my client $28,220!
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