Puroclean's staff (Brandon and Richard) was very friendly and knowledgeable. We had a flooding issue with standing 1 inch water in our home and we reached out to PuroClean for an appointment that was referred to us by our Insurance Company. They arrived on time; evaluated our home explaining everything that they were doing step by step. Unfortunately, our insurance wasn't able to cover the damages and we'd have to pay out of pocket ourselves. Although, PuroClean was not able to continue with services. Brandon and Seth still proceeded to give helpful hints on how to maintain our home to the best of our ability. Seth went the extra mile to be sure that he was there if we had any more questions to help us through our flooded home. Thank you sooooooooo very much PuroClean!
Emergency flooding can be a daunting experience but PuroClean made it much easier to cope. The entire team was professional, knowledgeable, and caring. I worked with Seth more than the others and he was an absolute jewel, taking the time to answer all of my questions and to explain things in detail for any layperson to understand. Chris made sure that everything was being addressed and the team followed through. I would eagerly recommend them to others and if ever needed again, I will certainly call them.
PuroClean did a fantastic job helping me clean up from a major water leak at my physical therapy clinic. Chris Tucker and his team have a true sense of urgency and were available immediately. They were extremely professional, thorough and helped me avoid a potential mold issue by using high tech sensors and infrared to determine the extent of the damage in the wall. I highly recommend them! Thank you PuroClean!
I know I've posted before but I failed to mention some points and it will not allow me to edit to include more of my experiences with them. This is an incredible company whos service and dedication to customers and agents shines above the rest! I've referred customers to them due to their quick response and ethical practices and will continue to do so. I've also utilized their incredible training opportunities for CE and it is unmatched with the entertaining terrible jokes and relatable and informative training the time flies! Thanks for all you do Puro Clean!!
My whole house was flooded and the owner Chris had his guy's on the way immediately their professional approach and hard work was truly amazing. Somthings happen for a reason and Chris and Seth were sent to me when I needed it desperately. They made themselves available to me 24/7 and i felt very well taken care of. They take customer service to a level that I haven't seen in a long time. These guys are awesome. I would highly recommend them to anyone who has a disaster at hand and needs the best care and help that there is. Thank you Chris and Seth for making a very difficult time for me turn out okay.
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