Allstate sent Puroclean and Mr. Dan to save the day! We had been dealing with Allstate and fighting for them to finish repairs connected to water heater damage sustained SIX weeks earlier. The first abatement team did not remove insulation and low-balled a quote for repairs. Our contractor could not work because of this. Finally we got Allstate to send a different abatement expert: Puroclean. They were friendly and caring. Mr. Dan was always a text or call away. They did take a little longer than expected, and didn't clean the floors from all the sheetrock powder, but Mr. Dan ensured workers were working during the job, stayed in contact with Allstate, and sent a nice card with a personal touch afterward. We would highly recommend to anyone!
I contracted with PuroClean to remove trash, damaged carpet, sweep clean and haul off all. This company was so professional and accommodating, I felt comfortable with there representative and he listened to every detail of my needs. I contacted the company on Tuesday and meet with the representative that evening. I then received a quote that evening and scheduled a work day that next morning. By Thursday afternoon the job was completed. They were prompt, addressed all my needs and extremely professional. Their service was excellent and I would highly recommend this company. Thank you PuroClean. A job well done and I will definitely send customers your way. Barbara Nikfar
Kevin came out and did a mold inspection for me. He's pleasant, professional, and efficient. When I asked him to check an area I had forgotten to add to the service list, he was happy to oblige. I'm glad he did, because he found an issue and was able to advise me on my next steps. It looks like a second service call is in my future, so it's good to know I can trust this company.
After the April 2022 tornado, Allstate referred me to Puroclean of Shreveport to tarp my damaged roof. The process was simple and they responded promptly to come cover my roof. They were very pleasant, professional, worked fast, and offered their services for any further repairs if needed. A+ company with excellent employees.
PuroClean came to help me get a handle on cleaning my house. My home had reached "hoarding" status and I was very overwhelmed. The PuroClean team were very compassionate and never made me feel like I was the worse for allowing my home to reach its horrible state. Their job was to clean the floors, which involved removing the trash, animal feces, furniture, etc from the floors then cleaning the floors. My part is to clean the other surfaces, which I am currently doing. I know they hauled 3 dumpster loads of trash and stuff away from my home. They put me miles ahead in the cleaning and reorganizing process. Although there is still work on my part the PuroClean team put me miles ahead. I don't feel so overwhelmed. I feel like so much has lifted from my shoulders. Worth every penny!
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