About PuroClean of Alexandria

5 / 5

from reviews

Is this your business?

    Mark R
    -
    March 29, 2024

    Everyone on the PuroClean team was so kind and professional during my pipe-burst ordeal. I had to move all my belongings out with no notice and Vivian responded immediately, handling all the details with my building, handling everything so capably. The moving team (for pack in and pack out) was so diligent and professional and friendly. It felt like a group of friends was helping me move. Everything was packed, labeled and tracked accurately, they undid and removed all the packaging, and even swept up afterward. Any time I tried to help, they said, "Don't worry - we'll take care of it. After a traumatic flood, it was so reassuring to have my possessions handled by such a capable crew. Even the office administrators who called and checked on my move date were friendly. What a great company. Seriously. Thank you so much!

    Lucy Hyde
    -
    March 07, 2024

    I can't express enough gratitude to the entire team at PuroClean for their exceptional service during a challenging time. Their professionalism, efficiency, and genuine care made all the difference in the world. From the moment they arrived, the team exuded warmth and compassion, which was incredibly comforting amidst the chaos. Despite the overwhelming situation, they managed to bring a sense of calm and assurance, which was truly invaluable. Vivian, Carlos, Moises, and the team were not only attentive but also provided much-needed support and guidance to us throughout the entire process. They took the time to listen to our concerns, answer our questions, and went above and beyond to accommodate our needs. I wouldn’t hesitate to recommend PuroClean for all of your fire, smoke, and water damage restoration needs.

    Stacey Lima
    -
    January 03, 2024

    I chose PuroClean from the reviews I found in the best pick reports for Fairfax County and Google. I'm extremely happy that I did. My basement flooded the week before Christmas. They came the same day I called and set up their equipment to dry things out. I wanted to see what would dry before tearing everything out. Three days later that's what I had to do. Geovanny was in charge and he did an amazing job taking everything out. He also sent my insurance company a detailed report of exactly what happened and what was done. It made filing a claim so much easier. Geovanny made a bad situation much easier to deal with.

    Curtis R
    -
    April 19, 2024

    Waking up to a flooded basement is something I never want to experience again. However, these guys were prompt, sympathetic, and professional. They took the time to explain what they were doing, why they were doing it, etc. I felt at ease knowing they were handling the situation. I never want this experience of a flooded basement again, but if I it happens then I would call them.

    David Gutierrez
    -
    February 28, 2024

    PuroClean Packout Team: Sonny, Azusana, Soepa, Julio were stupendous, customer service oriented, and empathetic to my situation. They took extreme care in packing and protecting my personal belongings and did a final clean up before departing for storage of my property. I highly recommend PuroFirst and thank the team for their sincere caring kindness during the most tumultuous time in my life after being left homeless!! Best Regards, DJ

    PuroClean of Alexandria

    Our Address

    4719-A Eisenhower Ave, Alexandria, VA 22304, USA

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