Kivan Martin is a gem and an excellent representation of customer service with compassion, knowledge, and patience. He explains technical matters in a way that one with a non-technical background can understand. I recommend PuroClean Jax to all!
PuroClean's team had an impossible job set in front of them when they accepted the challenge of deep cleaning and decreasing a non-profit kitchen! I can't begin to express the challenges and hiccups they had ahead of them. However, no matter the challenges they approached them with professionalism and down right elbow grease! The kitchen area is now cleaner than it has ever been!
We had a toilet over flow and it ruined two rooms in our home. Puroclean did not add any more stress on top of an already stressful situation. They were very efficient with getting someone to our house same day and was very accommodating when it came to our availability. Anthony explained the entire process in detail and got to work with his partner. Someone came back out the next day to check the progress and then even came really early the following day at a time that worked for us. We were very pleased with the service and quality of work! Would definitely recommend.
Michael Rupe the representative was both outstanding and professional in all aspects! I could not be more happy with this Company and Michael in particular. He was very thorough with his evaluation and testing! His work was absolutely phenomenal!! I would highly recommend this Company and specifically Michael for any water damage and restoration! I had been trying to find someone for a while that wasn’t trying to take advantage of me! When I was referred to PuroClean I was skeptical at first but to my great surprise and relief Michael Rupe allayed all those worries and concerns! Very very happy!!!
Last week we suffered water damage in our home. Matt and Justin from PuroClean did an amazing job setting up their equipment to dry everything out. They came back multiple times to make sure things were drying properly. The guys also handled removing our baseboards and damaged flooring that couldn't be saved swiftly and with care, making sure to leave no nails behind which is important to us because my husband and I have 3 dogs. Today Matt even came back out to the house when we thought our carpet was still wet but our concerns were quickly put to rest thanks to Matt and how thoroughly he went around the room with his meter and tested the carpet. My husband and I highly recommend PuroClean.
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