Puroclean Disaster Services – Chicagoland
3536 W Potomac Ave, Chicago, IL 60651, USAAbout Puroclean Disaster Services – Chicagoland
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We found mold on a new property purchase and contacted PuroClean right away. The in-home estimate process was fantastic. Scott said they would over-estimate a bit to make sure everything was covered. The estimate took longer than stated to come back. Two partially walls had to be removed as well as bedroom carpeting. They were kind enough to take the entire carpet free of additional cost. The worker they sent was friendly but could work on his professionalism. At the end of the job, I found several areas that were not covered with the white paint. They fixed it immediately. When I questioned some problem areas, Scott promptly answered my questions and offered to come inspect it himself. The price was exactly what they quoted but I thought they took less wall than was previously over-estimated. I also had to remind Scott to refund the estimate charge from my total, which he did right away. Overall, they did a good job with our mold remediation.
I was actually in a appointment near there just to ask a question but other then that.they we're really nice.
Alan and Scott were great to deal with. Got in contact with Alan, initially, over the phone. I told him about my situation (water leaked from upstairs neighbor into my ceiling) and we had setup a time for Scott to come over and take a look the next day. Scott checked for any lingering moisture and gave me his honest opinion of how to proceed. At the end of it, we determined that his services were not needed for this situation. But he provided me with a lot of information (both regarding moisture in the walls and the insurance process) and gave me advice on what my next steps should be. I consider honest information, like what he gave me, to be invaluable. I will 100% be calling them in the future should anything like this happen again.
This company is great to deal with. We had a situation that caused (in my eyes) a fair amount of damage that the insurance company wasn't going to pay for. Scott came out to assess, & determined it's not that big of a project, in fact, too little a project for them to take on, giving me some relief & peace of mind. He explained how to fix my damaged property, including writing down all the equipment (& what department of the hardware store to find it in). They seem like honest family guys. Hopeful we don't need their services in the future, but I wouldn't hesitate to call them again & definitely recommend them!
I recently had the opportunity to work with Scott Majeski and highly recommend PuroClean Restoration Specialists. A water pipe burst underneath my kitchen sink and completely flooded my condo, as well as ten other units in the multi-rise building that I reside in. When I contacted Scott, he promptly addressed my concerns, scheduled an evaluation of my property within 24 hours of the initial phone consultation and carefully explained the steps that would need to be taken for the demolition and mold remediation process. Scott was extremely professional, knowledgeable and credible. The crew he assigned to the job exceeded my expectations. I found them to be efficient and courteous and was extremely pleased that they completed the work within the expected timeframe. Scott personally followed up when the job was finished to inspect the work and to verify that I was satisfied. Several other unit owners used PuroClean Restoration Specialists and had a very similar positive experience working with Scott and his team. It is obvious that Scott takes great pride in delivering a high level of service to his customers.