The team was extremely good. Responsive, professional, courteous and knew their stuff.
Lisa Marzano
-
December 27, 2021
Excellent overall - fast, efficient, helpful and professional
Michael Vogel
-
November 02, 2021
Very helpful and knowledgeable
Jennifer Burkett
-
May 22, 2015
We found mold on a new property purchase and contacted PuroClean right away. The in-home estimate process was fantastic. Scott said they would over-estimate a bit to make sure everything was covered. The estimate took longer than stated to come back. Two partially walls had to be removed as well as bedroom carpeting. They were kind enough to take the entire carpet free of additional cost. The worker they sent was friendly but could work on his professionalism. At the end of the job, I found several areas that were not covered with the white paint. They fixed it immediately. When I questioned some problem areas, Scott promptly answered my questions and offered to come inspect it himself. The price was exactly what they quoted but I thought they took less wall than was previously over-estimated. I also had to remind Scott to refund the estimate charge from my total, which he did right away. Overall, they did a good job with our mold remediation.
Erin Quinn
-
September 23, 2019
There's never a good time for a moisture "disaster" — luckily, PuroClean and project manager Kevin Velasquez made the mitigation process as painless as possible. As first-time homeowners, my husband and I were completely in the dark about what to do when our bathroom flooded (and subsequently flooded two downstairs neighbors' bathrooms, too). Our insurance company connected us with PuroClean to do a moisture reading, and once they confirmed there was sitting water, come back and do a full demo and mitigation. Kevin walked us through PuroClean's procedure, let us know what to expect from the insurance process, and even called our insurance mid-way through the job to give them an update on our unit (the agent sounded shocked, like no one ever goes the extra mile to make sure everyone — homeowner, insurer, and mitigation — is on the same page!) My husband and I appreciated Kevin's knowledge and transparency not just about his/PuroClean's contribution to the process, but the overall "big picture" of how we go from ugly-but-tolerable bathroom to flooded "Disaster Bathroom" to shiny new put-back-together bathroom without getting completely overwhelmed. Thank you, Kevin and PuroClean team!
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
The team was extremely good. Responsive, professional, courteous and knew their stuff.
Excellent overall - fast, efficient, helpful and professional
Very helpful and knowledgeable
We found mold on a new property purchase and contacted PuroClean right away. The in-home estimate process was fantastic. Scott said they would over-estimate a bit to make sure everything was covered. The estimate took longer than stated to come back. Two partially walls had to be removed as well as bedroom carpeting. They were kind enough to take the entire carpet free of additional cost. The worker they sent was friendly but could work on his professionalism. At the end of the job, I found several areas that were not covered with the white paint. They fixed it immediately. When I questioned some problem areas, Scott promptly answered my questions and offered to come inspect it himself. The price was exactly what they quoted but I thought they took less wall than was previously over-estimated. I also had to remind Scott to refund the estimate charge from my total, which he did right away. Overall, they did a good job with our mold remediation.
There's never a good time for a moisture "disaster" — luckily, PuroClean and project manager Kevin Velasquez made the mitigation process as painless as possible. As first-time homeowners, my husband and I were completely in the dark about what to do when our bathroom flooded (and subsequently flooded two downstairs neighbors' bathrooms, too). Our insurance company connected us with PuroClean to do a moisture reading, and once they confirmed there was sitting water, come back and do a full demo and mitigation. Kevin walked us through PuroClean's procedure, let us know what to expect from the insurance process, and even called our insurance mid-way through the job to give them an update on our unit (the agent sounded shocked, like no one ever goes the extra mile to make sure everyone — homeowner, insurer, and mitigation — is on the same page!) My husband and I appreciated Kevin's knowledge and transparency not just about his/PuroClean's contribution to the process, but the overall "big picture" of how we go from ugly-but-tolerable bathroom to flooded "Disaster Bathroom" to shiny new put-back-together bathroom without getting completely overwhelmed. Thank you, Kevin and PuroClean team!