You need patience and kindness when going through something like THIS, and those who are reading this review know what I am saying. I hope you don't have to go through all the horrors our family had to... But I will say that the gentlemen here helped me through. They remained calm when I was not, and they were nothing but kind when I MUST have endless questions! They are thorough, as clean as possible considering what needs to happen, and they keep you as informed as possible. THIS is in our opinion, THE company to go to if you have must have to clean up.
Robert and Chris were an A++ team; punctual, efficient, responsive, respectful, patient and willing to educate us every step of the way from estimate to post completion. Robert was able to quickly identify where the mold was and remove it. He even went above and beyond with extra protective measures for my medically fragile child. He also sent us a link of machines he recommended for air quality and dehumidifiers for the room. And as if that wasn’t enough, they gave us a military discount. We had one bid that came in apples for apples much higher. Can’t recommend this company enough. We will definitely be using them for all mold remediation/mitigation issues in the future.
I've worked with Spencer and Donnie professionally on a weekly basis for the last three and a half years. I can' speak directly to the customer experience, but I can speak to their character. Talk with them, or anybody on their staff, and you will quickly realize that you are dealing with a company that is very honest and very confident in their offering. There are a lot of great companies, but Pure Maintenance Mold Remediation - Jacksonville checks every box for what you would want from a mold removal company.
Called right after closing on new house, because of a slight mold issue. I called here and Rob came right out for an great prices estimate. Next day I had a great experience where they came out and took care of everything, even followed back up. Great company and great people! Highly recommended!!
We used Pure Maintenance Mold remediation of Jacksonville to tackle a mold problem we had in an upstairs closet. I cannot say enough about the professionalism ALL of the contractors showed from the minute they came into my home for the initial consult/quote to The minute they walked out the door once the job was complete . They were on time(which rarely happens these days!) and not only knowledgeable but clean and courteous! I would Recommend this company to anyone!
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