I got the name of this company from the BBB website. They have an A+ rating so I decided to give them a call. Adriana, Christina, and their team responded, came out right away, and gave an estimate for the bathroom remodel. Out of 3 estimates they had the best price and we liked them best. They worked with our insurance company and met their requests perfectly. They did a great job on the demo and new install. Cleaned up very thoroughly and made all aspects of the job to our liking. Their crew was on time and did a great job. They made sure that my wife and I were happy with all the choices we made on the remodel. If I liked something and my wife didn't, they continued to find more patterns until we both were happy and satisfied. The end results was amazing and we are very happy with the remodel. I highly recommend them and will use them again for future projects. I give them a 5 star rating.
I can’t even tell you how grateful we are for Pro Tech Services! Our family had a horrible experience with an Insurance Company and when we started working with Pro Tech, the insurance company started treating us right. Pro Tech know what they’re doing and how insurance companies operate. We can now enjoy the home they helped us restore! Thank you! You will always be close to our hearts!!!
ProTech – Owner = Rudy and his son were very professional, skilled, qualified, certified, and principled. They want to assure you get your life back as fast as possible. We were in Chicago for a 1 ½ week's vacation when we came back we had a floor in our Master Bedroom, Closet, Bathroom, Powered Room, and another area on the main floors that were very much affected by the Water Damage leak from the master bedroom. I called my Insurance company Branch and they provided me with Service Master, and ServPro = none of these companies could even come out for 2 weeks to look at the house. I called ProTech at 2:00 PM and within half an hour I got a call back from one of their team members and a follow-up call from Rudy – he said we will be coming to your house at 4:00 PM. Rudy has so much knowledge in construction, lots of experience working with insurance companies, and has an amazing team working with him. He also assures all subcontractors have the highest standards. We had a flooring company and counter company who came out and the work was very clean. I would recommend ProTech to any of my family and friends. Love to work with them. Amazing family values and amazing ethics in the industry.
Damaged quite a bit of my furniture during the repair process. Company was professional and great to work with but they did damage a lot of my furniture and didn’t offer to repair or replace any of it. Would definitely recommend as they are reliable and appear to do good work but move your own furniture because their crew doesn’t care if they damage it or not and when I reached out to the owner he said he would look into it and then never followed up with me.
I had severe water damage in my house during the winter storm. I was obligated to contract this company because everyone else was swamped. I only want them to mitigate water. They made sign a contract that I was going to hire them to repair the house as well. I just wanted to dry my house. After 2 weeks when I was a little more come I told them I needed an estimate for the repairs. Rudy said I can’t do that and he canceled the contract, removed the machines and said he would return the rugs he took to clean. After a week after he canceled the contract I began to asking for a final bill. I told him the house still had water residuals and I hired another company to finished his job and it was very important to get asp the final bill. I sent a letter letting him know the insurance was working on the scoop of work and it was very important to get his bill. It took him 4 months to send the bill to the Insurance after they had paid the mitigation to the other company. Long story short he billed for cleaning rugs that he didn’t clean and over 10k for mitigation he didn’t finished. He took advantage of the opportunity to ever bill for services he didn’t perform and he caused a huge billing confusion with the insurance company. I wouldn’t recommend this company. They are not Ethical. They still want me to pay for service they didn’t do. Be very careful with them and READ the contract!!!
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