About Pro Restoration

4.1 / 5

from reviews

Is this your business?

    Justin Jahn
    May 05, 2022

    I'm sure they do decent work, but in my case, they just wanted to scam me out of as much money as they could and then threaten to put a lien against my house if I didn't pay their overinflated and fabricated rates. This was an issue that involved my insurance company, so of course, they wanted to charge as much money as they could get away with, thinking the insurance company was going to write them a check. $1,600 for them to drop 2 fans and 2 humidifiers off at my house for a weekend. That's what they wanted from me for some equipment that I could've gotten from Home Depot. Yep, just it looked it up. Dri-Eaz Dehumidifer (looks identical to what they brought over) $48/day at Home Depot. My Traveler agent got involved, and made them reduce their fees to $900 because they tried to add in all this labor that never happened, safety equipment, etc. They literally dumped equipment at my house and left me in charge of turning it off and on. $900 was still too high in my opinion. Daniel (I thought was the Owner, not really sure), before I was assigned a Traveler agent, told me they would only charge me $650 at the most for a simple rental rate if the insurance did not cover it. That was a lie. I would avoid these guys if possible. If you do use them, you need to watch them and make sure they itemize everything on their invoice, or get a quote beforehand. Don't sign their form where you agree to pay costs to complete without knowing what those costs will be, because they'll just make stuff up.

    DeeDee Pierre
    September 08, 2021

    Please be careful with this company; they seem to lack integrity. If you call this company, please do yourself a favor and get a second opinion. I literally never write reviews, but I chose to do so for this company because they were trying to charge me 3x more than what the typical price was. The price they gave me was 3x higher than 3 other companies. Thank God I decided to do some research before going with pro restoration. My 2-star is simply for the lack of dishonesty, I'm not rating them on their work because I ended up going with a different company.

    Christina C
    March 08, 2021

    This review has been way overdue . Had flood damage in the laundry room on the second story of my house due to the washing machine. My home owners insurance called Pro Restoration and they came out the same day to give me a quote and started work the following day. The workers arrived on time and were very nice and professional. Everyone from the owner to the workers were nice and professional. They got my house to look like how it did before the water damage. Because of Pro Restoration I was able to sell my house.Thank You Nick😊

    Gigi B
    November 15, 2018

    They got 2 stars (insted of 1star) because Daniel was professional and did good demo work and set up fans and dehumidifiers to dry out the house after a water leak. However my problem with them is; they wanted to charge me $9200 to repair the drywall they had to demo. Well I think they saw a women and figured they would take advantage. I got estimates from 4 other companies... $1800, $1900, $2400 and $2700... Beware of the crazy charges this company quotes.

    Catherine Spears
    June 23, 2020

    Absolutely wonderful crew Daniel George and Mike. You would never know that our floors were flooded and that they had to take out 2' of dry wall it was so perfect when they left. I would recommend them in a minute.

    Pro Restoration

    Our Address

    1527 W Oakey Blvd, Las Vegas, NV 89102, USA


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