Premier Water Restoration Inc.

800 Floradale Dr, Austin, TX 78753, USA

About Premier Water Restoration Inc.

5 / 5

from reviews

Is this your business?

    Cynthia de las Fuentes
    January 02, 2023

    On the 23rd of December, I experienced a water pipe burst. Steven and his crew were at my home within 2 hours wet-vac'ing over 400 gallons of water. They worked through the holidays making sure my place was dry and removing damaged furnishings. Great communication and responsiveness! I hope never to have another situation like that, but if I do, they will be my first call!

    Maya Barak
    July 16, 2021

    Our plumber recommended we call Premier Restoration as we had a major leak. The walls were dripping and floors and cabinets wet. It was Friday noon and Steven came over to see what was going on (summer time and Fridays are usually busy, yet he made sure not to delay). Thankfully he acted quickly. By doing so he prevented so much damage from happening (like redoing walls and ceiling and the worst (not that the others are that great..) - mold - which we managed to avoid thanks to his quick response. Steven is such a professional, as well as kind, accommodating, easy to work and communicate with. He explained everything thoroughly! Dried the walls as long as was needed to make sure all wetness is gone. He was available to communicate as much as we needed. We can't thank him enough. Steven was also very flexible with his schedule, to come over and check that everything was working well and drying up as expected. Last, but not least, the price was extremely fair (he did not charge more even though we needed all the equipment for extra 2 days). I appreciate his honesty and being very upfront about everything we were expecting to go through, procedure and payment wise.

    Whitney Howard
    October 03, 2016

    I was very happy with the quality of the work done and my interactions with Steve, our project manager kris and all of the contractors. They went out of their way working with me to get the damage from my 2nd story hot water heater break repaired. Have already shared with others that they are the company to call!!

    David Greenberg
    July 30, 2022

    Steven explained what he proposed very clearly and Xavier led the work team. They did a quality job, were on-time and responsive. The pricing was reasonable and everybody was good to work with. They left the work area clean and the final result was that the air quality test passed with flying colors. Kudos and recommendation from me.

    Mattias Norling
    May 28, 2018

    This company is amazing in their willingness to go above and beyond for their clients. We had a small flooding in our house and were very stressed out and Steven offered to come out on a weekend, well after business hours, to take a look at our situation because he could tell we were very worried. He quickly concluded that it would be a job for a plumber and insurance to deal with, rather than for Premier Water Restoration, but he still stayed and gave us very good and honest advice. We would recommend Premier Water Restoration to anyone based on Stevens kindness and honesty alone. Good people are hard to find nowadays, but Steven is one of them.

    Premier Water Restoration Inc.

    Our Address

    800 Floradale Dr, Austin, TX 78753, USA


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