After arriving home to find our kitchen and beyond puddled with water from a poorly installed dishwasher, we realized the damage done was beyond the scope of simple paper towel and mop. As we made the call to Premier Restorations to review what options were available, we were relieved to have Chris Cottington come to our home within a few hours to assess the situation for us. His immediate response was to contact the insurance company to review directly the situation that had occurred. He provided extensive set up of equipment that could help minimize damage as much as possible. He continued to provide manpower and advice on how to deal/cope with the damages to flooring, cabinetry, drywall, stove (electric), etc. At that point he provdied referrals for packing/storing furniture, etc., in order to provide needed repairs and clean up. He is extremely responsive and considerate of a situation that is obviously overwhelming to those of us that don't face it on a daily basis. We would recommend this company as well as his referrals as they are as thorough and considerate of your situation as Chris is himself.
Excellent company for floods!! My washing machine had a hose burst so I came home to a few inches of water in the house. First time for me so a buddy recommended Premier Restorations. These guys made my problem feel like nothing from the phone call until my house was back to normal. I highly recommend Premier Restorations for their professionalism and the respect they showed for me and my house.
Very professional, highly recommend! I recently had a leak behind my bathtub faucet. Have no clue how long it had been leaking. Water running down hill, it ran through my bath wall to under hall cabinets through another wall into my sons run under his bed. So it took awhile before water was visible we just thought the funky oder was our teenage boy. Our sons carpet was wet one day his room being so far away from water valves, we had no clue where the leak was coming from That’s were Chris and his crew at Premier Restoration come in, we called them not knowing what else to do. They were here 90 minutes of our call. They got out moisture meter,opened wet walls and found the leak immediately. Got a plumber out on a Sunday to fix leak, while waiting for plumber they wasted no time continuing opening wet walls, removing wet carpet and padding, opened up under cabinets, and wet vacuumed a lot of water, set up fans and dehumidifiers. All while wife an I we’re a little stir crazy, cause things were moving fast. Chris saw us freaking out a little and quickly calmed us down taking the time to explain the process step by step. He continued that though this whole project explaining step after step. We really appreciated knowing what to expect. It is a process we are happy we hired Premier Restoration and Chris to handle. He got ours walls looking great, new carpet and pad, found a perfect replacement toe kick for cabinets. Worked directly with my insurance company. Set my wife and I at ease a number of times.
As a first time owner I was worried when our tub overflowed and was unsure who to call and what steps to take. Chris the owner of the company answered my call immediately and reassured me that he is available to help and took ownership on resolving my water damage. After quickly cleaning and repairing my tub and floor, Chris explained to me what happened and what we can do to eliminate this from happening again. I am thankful for all the help and knowledge provided on the water damage and working with my insurance. I highly recommend anyone who needs these services to call Premier Restorations!! You will be throughly relieved after working with this company.
Water was everywhere, and we were 1500 miles away. We caught the leak fast, but it left an inch of water throughout our house. Then we call Chris and he comes to our rescue. He was there within thirty minutes and started right in cleaning up all the water. He was there so fast, we avoided a bigger mess that we could imagine. Thanks Chris, my family is very grateful for you.
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