Water overflowed into my basement apartment and turned my carpet into a soggy swamp and soaked into the walls as well. We chose this company because of their prompt response time and competitive pricing, but had no real idea of the scope of our damage. It took a week to dry it all out! What we didn’t know we were getting was a super professional team who would check on the progress so diligently and make adjustments to equipment to get the job done right. They didn’t stop at “good enough” they fine-tuned until it was just right. I felt like every worker who entered my home actually CARED about how disruptive this has been, and that level of care can’t usually be purchased. The project manager Chase should land in cape and tights, and the daily workers Anita and Nick were so hard working, friendly, and professional. Half of a disaster is cleaning up the mess, the other half is getting through the trauma-PNW is who we will call if we ever have another disaster in our new home!
Taylor Smiley Wolfe
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April 22, 2026
After recently purchasing a home, we had water intrusion in our finished basement after significant rain, which was very stressful as new homeowners. Pacific Northwest restoration services were extremely responsive and effective. We needed help right away to prevent significant water damage and they showed up as soon as we called and implemented solutions to prevent more significant water damage. After the mitigation work was done and we needed referrals to trusted experts to assess and fix the root cause of the intrusion, they were so helpful to us. I highly recommend them!
Erin Potter
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April 03, 2026
When our basement flooded during record rains, Chase Corbett made sure that he had people at our house within an hour of my phone call on a Saturday. He went above and beyond to keep in touch as to what the plan was for drying and how everything with the job would go and when I had a problem he solved it in no time. The communication was great, the customer service was excellent and I will call them again if I ever have an emergency because I trust them to take care of me and my home.
Kate Carter
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January 05, 2026
We had a nightmare situation where a tenant moved out of our basement apartment and hadn't reported visible mold growth and water damage. We reached out to a few companies, and PNW stood out head and shoulders above the rest. Their pricing was competitive, their timelines were prompt, and the team was more than courteous. The crew left the space very clean and made us feel well cared for. It truly was like the whole thing never happened!
I've already referred them to friends, they are outstanding.
Robin van der Hoest
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November 27, 2025
As we were getting ready to enjoy the Thanksgiving weekend, we noticed water dripping from the ceiling of our bathroom. Never a problem you want to experience, especially right before you’re preparing to host Thanksgiving. Luckily for us we called PNW Restoration and after a thorough initial assessment over the phone, within 30 minutes, Wayne showed up and was able to identify the issue and recommend a fix, while also providing valuable tips to bridge the gap between now and when we can have our roof repaired. It gave us peace of mind that we could still enjoy our weekend without running a risk of bigger issues. I cannot recommend them enough. Thank you!!
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8029 SW 17th Ave, Portland, OR 97219, USA
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Water overflowed into my basement apartment and turned my carpet into a soggy swamp and soaked into the walls as well. We chose this company because of their prompt response time and competitive pricing, but had no real idea of the scope of our damage. It took a week to dry it all out! What we didn’t know we were getting was a super professional team who would check on the progress so diligently and make adjustments to equipment to get the job done right. They didn’t stop at “good enough” they fine-tuned until it was just right. I felt like every worker who entered my home actually CARED about how disruptive this has been, and that level of care can’t usually be purchased. The project manager Chase should land in cape and tights, and the daily workers Anita and Nick were so hard working, friendly, and professional. Half of a disaster is cleaning up the mess, the other half is getting through the trauma-PNW is who we will call if we ever have another disaster in our new home!
After recently purchasing a home, we had water intrusion in our finished basement after significant rain, which was very stressful as new homeowners. Pacific Northwest restoration services were extremely responsive and effective. We needed help right away to prevent significant water damage and they showed up as soon as we called and implemented solutions to prevent more significant water damage. After the mitigation work was done and we needed referrals to trusted experts to assess and fix the root cause of the intrusion, they were so helpful to us. I highly recommend them!
When our basement flooded during record rains, Chase Corbett made sure that he had people at our house within an hour of my phone call on a Saturday. He went above and beyond to keep in touch as to what the plan was for drying and how everything with the job would go and when I had a problem he solved it in no time. The communication was great, the customer service was excellent and I will call them again if I ever have an emergency because I trust them to take care of me and my home.
We had a nightmare situation where a tenant moved out of our basement apartment and hadn't reported visible mold growth and water damage. We reached out to a few companies, and PNW stood out head and shoulders above the rest. Their pricing was competitive, their timelines were prompt, and the team was more than courteous. The crew left the space very clean and made us feel well cared for. It truly was like the whole thing never happened! I've already referred them to friends, they are outstanding.
As we were getting ready to enjoy the Thanksgiving weekend, we noticed water dripping from the ceiling of our bathroom. Never a problem you want to experience, especially right before you’re preparing to host Thanksgiving. Luckily for us we called PNW Restoration and after a thorough initial assessment over the phone, within 30 minutes, Wayne showed up and was able to identify the issue and recommend a fix, while also providing valuable tips to bridge the gap between now and when we can have our roof repaired. It gave us peace of mind that we could still enjoy our weekend without running a risk of bigger issues. I cannot recommend them enough. Thank you!!