I did not use their services, but I was driving down the road in Edmond as one of their employees pulled out of a gas station while messing on his phone and he almost hit me in my lane. He never looked up from his phone, had no idea I was even there. Managed to get his picture as we got to a light and he was still looking at his phone. Again, have not use their services so I cannot comment on that, but based off of this incident, I would say their driving safety is poor.
David Stowe
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June 15, 2021
We experienced some flooding after a “once in every 10 year rain”. We called Phoenix Restoration on a Thursday evening and told them of our situation. Within 20 minutes the owner Tim was at our house assessing the situation. He said we needed fans and dehumidifiers ASAP. So within the hour his crew showed up and set up fans and dehumidifiers, their fast response time saved our wood floors. It’s been about 3 weeks now and everything is totally dry and the moisture levels are back to normal. All the staff was very respectful, and courteous. They would communicate when they were coming and they were always on time.
Thanks Phoenix Restoration…you guys did an awesome job saving our floors.
Steve Balentine
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June 10, 2021
Had a water line from kitchen break overnight; carpet soaked throughout the house, with accumulated water. The Team from Phoenix Restoration responded quickly, sucked out the water, cut-up, extracted, and hauled away the carpet. They also applied air dryers to ensure we could get back in quickly to put in new flooring. Daniel, Zack and the team were thorough and professional throughout. They did great work.
Joy Curtis
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June 11, 2021
I did not even know about restoration companies and until I had a water leak late one night. My husband was out of town and unable to handle the problem. The insurance company directed me to Phoenix and they came and took good care of us. We saved money by not having to replace carpet, wallboard, cabinetry and such. The dehumidifier and power fans made such a difference. They keep in touch with you and check the affected area until it is dry. Now I know and I will call on them again should I find my feet splashing in water where water does not belong! I can’t give them 5 stars because in my mind that is perfection and no one and nothing is always perfect.
Ashley Slawson
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May 19, 2022
Amazing customer service! They sent someone out a day after calling and had everything cleaned up within a few days. I was so nervous about having exposed mold in the house with a child around but they contained it very well. I highly recommend this company!
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14709 Bristol Park Blvd, Edmond, OK 73013, USA
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I did not use their services, but I was driving down the road in Edmond as one of their employees pulled out of a gas station while messing on his phone and he almost hit me in my lane. He never looked up from his phone, had no idea I was even there. Managed to get his picture as we got to a light and he was still looking at his phone. Again, have not use their services so I cannot comment on that, but based off of this incident, I would say their driving safety is poor.
We experienced some flooding after a “once in every 10 year rain”. We called Phoenix Restoration on a Thursday evening and told them of our situation. Within 20 minutes the owner Tim was at our house assessing the situation. He said we needed fans and dehumidifiers ASAP. So within the hour his crew showed up and set up fans and dehumidifiers, their fast response time saved our wood floors. It’s been about 3 weeks now and everything is totally dry and the moisture levels are back to normal. All the staff was very respectful, and courteous. They would communicate when they were coming and they were always on time. Thanks Phoenix Restoration…you guys did an awesome job saving our floors.
Had a water line from kitchen break overnight; carpet soaked throughout the house, with accumulated water. The Team from Phoenix Restoration responded quickly, sucked out the water, cut-up, extracted, and hauled away the carpet. They also applied air dryers to ensure we could get back in quickly to put in new flooring. Daniel, Zack and the team were thorough and professional throughout. They did great work.
I did not even know about restoration companies and until I had a water leak late one night. My husband was out of town and unable to handle the problem. The insurance company directed me to Phoenix and they came and took good care of us. We saved money by not having to replace carpet, wallboard, cabinetry and such. The dehumidifier and power fans made such a difference. They keep in touch with you and check the affected area until it is dry. Now I know and I will call on them again should I find my feet splashing in water where water does not belong! I can’t give them 5 stars because in my mind that is perfection and no one and nothing is always perfect.
Amazing customer service! They sent someone out a day after calling and had everything cleaned up within a few days. I was so nervous about having exposed mold in the house with a child around but they contained it very well. I highly recommend this company!