Mike (technician) from Phend Plumbing was AWESOME!! Has come to my son's house twice on time (earlier by 10 minutes each time). Was very professional, knowledgeable, friendly, and overall really nice representative of the company. This was our first time using the company and I will never go to another plumbing company again. 1st visit: Mike advise what was wrong as my son had a back flow leak. Mike gave me an estimated price for all the repairs. 2nd visit: Mike completed the repairs under an hour and took care of everything quickly and professionally. HIGHLY Recommended. 5 Stars!! Thank you for your excellent service Phend Plumbing and I plan to keep using this company in the future for all my homes.
I've been a customer of Phend for several years, so when I noticed a small leak from my hot water heater drain valve I gave them a call. They were able to get someone out quickly. Tom called me when he was on the way. When he got here we talked over some options for the repair and ultimately replacing the drain was the best option. He was quick, efficient and friendly just like all the guys we have worked with from Phend.
So pleased with Phend Plumbing! Every member of the team was fantastic. Laurel’s customer service and communication gave us all the peace of mind we needed while trying to get to the bottom of a slab leak in our home. Charlie and Tanner went above and beyond to share their knowledge and insight while efficiently completing the repair. What could have been a frustrating situation was alleviated by Phend Plumbing. They do good business with fair prices, and have the knowledge and experience to back it up. So happy this is the company we called!
Charlie was prompt, professional, and courteous. He introduced himself right away and called me ahead of his arrival to understand the issue. All told the repair took less than 30 minutes. He also identified some potential additional water damage that I am having checked out by another company. This is my second time hiring Phend Plumbing and I'll gladly hire their services again.
Charlie is the best worker and someone who actually you can talk with. He explained everything in great detail and his personality is top notch. Charlie is my go to plumber from now on. Thanks Charlie for turning a bad under floor slab leak to a pretty good day. That review above was before I did research and my review now is no where near what I said above. I have since been in discussion with State Farm and several contractors who told me I paid more than double what it should have cost. Do not let Phend recommend Drylux as a restoration company. They have billed insurance way too much. I am beyond disappointed at what I paid and now am learning that this is a common practice where these companies work together to get insurance money to inflate their Billings. Very disappointed and was totally duped
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