Peerless Carpet Care and Restoration Service

3450 E Virginia Beach Blvd, Norfolk, VA 23502, USA

About Peerless Carpet Care and Restoration Service

4 / 5

from reviews

Is this your business?

    Ashia McCrary
    November 22, 2022

    We unfortunately were paired with this company via USAA after an unexpected water leak in my laundry room. Our claim was filed on sept 5. As of this date of review November 22, my floor is STILL unfinished. First they claimed we never submitted our order for the new flooring. They gave us a bogus timeline of completion. Then they asked us to order the flooring again and gave a completely different book of options so naturally our first choice was no longer available. Once again we did not choose this company as USAA did, but if you have the option don’t waste your time. Extremely unprofessional with not returning phone calls or giving accurate information. I will personally be discussing with USAA about making sure this company is no longer a contractor they work with.

    June 22, 2022

    Very unprofessional! I asked to be contacted upon arrival to have a accurate eta so that I could have everything unlocked and ready . He told me it would take him about 30mins then he would be done with 3 bedrooms and living room plus stain removal so i told him okay I’ll be back in a few don’t leave I want to do a walk thru to check that stain before you leave ! I showed back up in 24mins and he was already gone ! He left the doors unlocked all lights on and the job wasn’t completed . I called him to ask what was going on assuming maybe he ran out of products he then said yeah uhh i been left I’m finished and you already paid. I asked why did he leave without notice also why was the lights left on and carpets not done then the phone hung up . This is unacceptable

    JB Songs Va.
    September 10, 2020

    Great company with friendly, competent technicians. As a Service Manager in the property management business, I greatly depend on my contractors as if they were part of my team. Peerless Carpet cleaning Service consistently responds, even if it's 12:00 at night for a water extraction or just a carpet cleaning for one of my vacant units. They understand the needs of the folks that live and work in high rise buildings like the one I manage. For example, the job may require a portable machine or a truck depending on the location and they understand those challenges. More importantly, if at times I feel that the job could have been more thorough I reach out to them and they follow up with no questions asked. I recommend Peerless carpet cleaning to anyone who needs carpet cleaning or water extraction services.

    Jennifer Williams
    April 08, 2020

    Peerless has helped us out not once, but twice with water damage to our home. They are quick to show up and get remediation started, thank goodness, and very professional, thorough, and well-priced. We are very please with the work they and their repair contractors do. Highly recommended!!

    Studio 126
    August 06, 2018

    We had a plumbing issue that caused sewage to leak into the crawl space. When I called the plumber he refused to go under because of RAW SEWAGE. We were not sure what to do when the plumber recommended Peerless. Topher and his crew were out that afternoon to get that mess out of there. After the sewage was sucked up and hauled away, they cleaned, dried, and disinfected the crawl. After that they added new dirt to the floor and installed a vapor barrier. The plumber was able to get his job done. They got everything accomplished in 48 hours ! So now we can flush in peace. Thanks guys. I know that not the prettiest job, but we really appreciate it.

    Peerless Carpet Care and Restoration Service

    Our Address

    3450 E Virginia Beach Blvd, Norfolk, VA 23502, USA


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