Paul Davis Restoration & Remodeling of Greater Columbia

117 Vera Rd, Lexington, SC 29072, USA

About Paul Davis Restoration & Remodeling of Greater Columbia

3.5 / 5

from reviews

Is this your business?

    Kate Morales Dixon
    October 14, 2022

    USE ANYONE ELSE! If I could leave 0 stars, I would. We have been very unsatisfied with the way Paul Davis restoration handled our repairs. This is an email that I sent to the project manager in mid-July 2022 and as of the writing of this post have not received a response or acknowledgement. We have also been calling them repeatedly to no avail. Just a little over 3 weeks ago, they completed the ceiling, but still have not received any update regarding the furniture that their subcontractors messed up. We have the money ready to pay, but the company has not been responsive to our requests. "I just wanted to give you a heads up that I am writing a very unsatisfactory review for Paul Davis restoration. We have been very unsatisfied with the service that we received during the restoration process of the water damage in our home. The event happened on 3/13/22 and it took 3 months to restore something that could have taken a few weeks tops. Not to mention it took almost 2 months just to get an estimate together! My family was inconvenienced by this whole process. The children were forced to use a bathroom on another floor when your company could have at least restored the bathroom so that we can utilize it, instead of waiting over 6 weeks to do so. The contractor used to lay down the wood floor didn't know what he was doing. I had to tell him to redo the floors because they should be staggered when laying them (I can tell he wasn't experienced in that regard). The ceiling was poorly done, instead of a smooth transition from the new to the old ceiling, you can see bumps along the way, where you can tell that it was repaired. I'm not talking about the color, but the lumps in the ceiling show that one part was definitely new and didn't come with the home. The carpet people put rips on our furniture when moving (the furniture was purchased in late 2020). I am a project manager and I understand the process and identifying all the tasks and the dependencies between tasks to get a job completed to develop the plan to get the customer what they have asked for. I must say, that this project was poorly managed. Also, what is upsetting, is that your company is sure quick to ask for the money owed when you have left a very unsatisfied customer. I want to know, what will Paul Davis do to make this right for me and my family? We are giving you an opportunity to rectify this before we add another bad review on all platforms. To be honest, we should've read the reviews about your company first before hiring you to do the restoration. Waiting for your prompt reply and resolution regarding this matter."

    Helene Ball
    February 24, 2023

    Remodeled bathroom to include a vanity. Nick was very skilled with carpentry, electric, and tile work. Recommend this company enthusiastically.

    Will K
    January 02, 2023

    Scammers. Do not ever use them. Do not use big companies that subcontract out their work. Use literally anybody else who owns and operates their company. Word of mouth and someone who is referred to you by a friend.

    Heddy Ramicone
    October 05, 2020

    My sisters and I were in the process of selling our elderly parents home and we ran into all kinds of little issues through some water damage that occurred while they were abroad. Our Insurance Company requested estimates and Paul Davis of Columbia provided the quote that was to be used. We had a sense of urgency and they were able to fit us into their busy schedule so we could proceed with the closing on the date needed. Thank you to your friendly staff, your promptness and your caring and proficient job. My family appreciates you!

    Lynn Metcalf
    December 17, 2016

    We returned home after a trip to find a toilet had leaked and caused extensive damage to our floors. Since we weren't sure who to call, our insurance company suggested Paul Davis of Greater Columbia. Paul Davis did an excellent job. We found them to be responsive and competent. We were so pleased, we hired them to do additional work after the repairs were completed. If you need restoration or remodeling work, this company is a good one to use.

    Paul Davis Restoration & Remodeling of Greater Columbia

    Our Address

    117 Vera Rd, Lexington, SC 29072, USA


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