USE ANYONE ELSE! If I could leave 0 stars, I would. We have been very unsatisfied with the way Paul Davis restoration handled our repairs. This is an email that I sent to the project manager in mid-July 2022 and as of the writing of this post have not received a response or acknowledgement. We have also been calling them repeatedly to no avail. Just a little over 3 weeks ago, they completed the ceiling, but still have not received any update regarding the furniture that their subcontractors messed up. We have the money ready to pay, but the company has not been responsive to our requests.
"I just wanted to give you a heads up that I am writing a very unsatisfactory review for Paul Davis restoration. We have been very unsatisfied with the service that we received during the restoration process of the water damage in our home. The event happened on 3/13/22 and it took 3 months to restore something that could have taken a few weeks tops. Not to mention it took almost 2 months just to get an estimate together!
My family was inconvenienced by this whole process. The children were forced to use a bathroom on another floor when your company could have at least restored the bathroom so that we can utilize it, instead of waiting over 6 weeks to do so. The contractor used to lay down the wood floor didn't know what he was doing. I had to tell him to redo the floors because they should be staggered when laying them (I can tell he wasn't experienced in that regard). The ceiling was poorly done, instead of a smooth transition from the new to the old ceiling, you can see bumps along the way, where you can tell that it was repaired. I'm not talking about the color, but the lumps in the ceiling show that one part was definitely new and didn't come with the home. The carpet people put rips on our furniture when moving (the furniture was purchased in late 2020).
I am a project manager and I understand the process and identifying all the tasks and the dependencies between tasks to get a job completed to develop the plan to get the customer what they have asked for. I must say, that this project was poorly managed.
Also, what is upsetting, is that your company is sure quick to ask for the money owed when you have left a very unsatisfied customer.
I want to know, what will Paul Davis do to make this right for me and my family? We are giving you an opportunity to rectify this before we add another bad review on all platforms. To be honest, we should've read the reviews about your company first before hiring you to do the restoration.
Waiting for your prompt reply and resolution regarding this matter."
Helene Ball
-
February 24, 2023
Remodeled bathroom to include a vanity. Nick was very skilled with carpentry, electric, and tile work. Recommend this company enthusiastically.
Will K
-
January 02, 2023
Scammers. Do not ever use them. Do not use big companies that subcontract out their work.
Use literally anybody else who owns and operates their company. Word of mouth and someone who is referred to you by a friend.
Heddy Ramicone
-
October 05, 2020
My sisters and I were in the process of selling our elderly parents home and we ran into all kinds of little issues through some water damage that occurred while they were abroad. Our Insurance Company requested estimates and Paul Davis of Columbia provided the quote that was to be used. We had a sense of urgency and they were able to fit us into their busy schedule so we could proceed with the closing on the date needed.
Thank you to your friendly staff, your promptness and your caring and proficient job. My family appreciates you!
Lynn Metcalf
-
December 17, 2016
We returned home after a trip to find a toilet had leaked and caused extensive damage to our floors. Since we weren't sure who to call, our insurance company suggested Paul Davis of Greater Columbia. Paul Davis did an excellent job. We found them to be responsive and competent. We were so pleased, we hired them to do additional work after the repairs were completed. If you need restoration or remodeling work, this company is a good one to use.
Our Address
117 Vera Rd, Lexington, SC 29072, USA
Claim Listing: Paul Davis Restoration & Remodeling of Greater Columbia
Please Login or Register an Account to Claim Listing
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
Cookie
Duration
Description
cookielawinfo-checbox-analytics
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional
11 months
The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance
11 months
This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy
11 months
The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
USE ANYONE ELSE! If I could leave 0 stars, I would. We have been very unsatisfied with the way Paul Davis restoration handled our repairs. This is an email that I sent to the project manager in mid-July 2022 and as of the writing of this post have not received a response or acknowledgement. We have also been calling them repeatedly to no avail. Just a little over 3 weeks ago, they completed the ceiling, but still have not received any update regarding the furniture that their subcontractors messed up. We have the money ready to pay, but the company has not been responsive to our requests. "I just wanted to give you a heads up that I am writing a very unsatisfactory review for Paul Davis restoration. We have been very unsatisfied with the service that we received during the restoration process of the water damage in our home. The event happened on 3/13/22 and it took 3 months to restore something that could have taken a few weeks tops. Not to mention it took almost 2 months just to get an estimate together! My family was inconvenienced by this whole process. The children were forced to use a bathroom on another floor when your company could have at least restored the bathroom so that we can utilize it, instead of waiting over 6 weeks to do so. The contractor used to lay down the wood floor didn't know what he was doing. I had to tell him to redo the floors because they should be staggered when laying them (I can tell he wasn't experienced in that regard). The ceiling was poorly done, instead of a smooth transition from the new to the old ceiling, you can see bumps along the way, where you can tell that it was repaired. I'm not talking about the color, but the lumps in the ceiling show that one part was definitely new and didn't come with the home. The carpet people put rips on our furniture when moving (the furniture was purchased in late 2020). I am a project manager and I understand the process and identifying all the tasks and the dependencies between tasks to get a job completed to develop the plan to get the customer what they have asked for. I must say, that this project was poorly managed. Also, what is upsetting, is that your company is sure quick to ask for the money owed when you have left a very unsatisfied customer. I want to know, what will Paul Davis do to make this right for me and my family? We are giving you an opportunity to rectify this before we add another bad review on all platforms. To be honest, we should've read the reviews about your company first before hiring you to do the restoration. Waiting for your prompt reply and resolution regarding this matter."
Remodeled bathroom to include a vanity. Nick was very skilled with carpentry, electric, and tile work. Recommend this company enthusiastically.
Scammers. Do not ever use them. Do not use big companies that subcontract out their work. Use literally anybody else who owns and operates their company. Word of mouth and someone who is referred to you by a friend.
My sisters and I were in the process of selling our elderly parents home and we ran into all kinds of little issues through some water damage that occurred while they were abroad. Our Insurance Company requested estimates and Paul Davis of Columbia provided the quote that was to be used. We had a sense of urgency and they were able to fit us into their busy schedule so we could proceed with the closing on the date needed. Thank you to your friendly staff, your promptness and your caring and proficient job. My family appreciates you!
We returned home after a trip to find a toilet had leaked and caused extensive damage to our floors. Since we weren't sure who to call, our insurance company suggested Paul Davis of Greater Columbia. Paul Davis did an excellent job. We found them to be responsive and competent. We were so pleased, we hired them to do additional work after the repairs were completed. If you need restoration or remodeling work, this company is a good one to use.