Jesse and Derek were incredible! Derek was the original project manager and was a wonderful communicator, he got the initial part done quickly and efficiently. After Derek’s portion was complete, we had the pleasure of working with Jesse. Jesse provided some of the best customer service we have ever experienced and was a true champ while working with a difficult situation. He was in constant communication with our team and ensured the project was completed to everyone’s satisfaction during the final walkthrough. Would very highly recommend!
Patricia Miller
-
August 22, 2022
Paul Davis - would hire them again. Karen Stephens was excellent. She was very responsive and managed our restoration project seamlessly and quickly. Karen went above and beyond to ensure that the restoration was perfect! The team of drywall and painters were impressive. Timely, professional, clean and they did a great job.„
Lora Graf
-
October 10, 2022
First time I had experienced water damage from an AC line that busted in attic causing damage all the way down to first floor. The demolition team was outstanding making sure everything was protected. Sheetrock, painting flooring and electrical all completed as scheduled. They worked great with my homeowners and stayed in touch the entire time. Karen was a dream to work with organizing every step of the way! I can not say enough good things about my experience. I would highly recommend them to anyone. My nightmare turned into an ease having Paul Davis of Richmond West End handling it all from start to finish. Thank you !!
Benjamin DeWitt
-
June 17, 2022
Stuart, Brennan, and the entire team were great to work with throughout our repair and restoration. We had a plumbing leak that required the removal a cabinet and our electrical panel, and repairs to our ceiling and walls. PaulDavis worked with our insurance and did all the coordination with plumbers, electricians, and painters that was required to help put our kitchen back together. Since so many parties and steps were involved it took longer than any customer would hope, but in the current environment we knew we needed to be flexible and just stayed in consistent communication with the PD team. The team always did a great job of cleaning up at the end of each day and were very professional. We are very happy with the final product, which looks as it did before the leak!
Anne Fano
-
December 30, 2022
It took 6 months for the damage from our dishwasher leak to be finished. Weeks and weeks went by with no action. We had no kitchen for months. Billing is not well managed. Expect problems if you work with this company.
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2119 Dabney Rd, Richmond, VA 23230, USA
Claim Listing: Paul Davis Restoration of West Richmond
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Jesse and Derek were incredible! Derek was the original project manager and was a wonderful communicator, he got the initial part done quickly and efficiently. After Derek’s portion was complete, we had the pleasure of working with Jesse. Jesse provided some of the best customer service we have ever experienced and was a true champ while working with a difficult situation. He was in constant communication with our team and ensured the project was completed to everyone’s satisfaction during the final walkthrough. Would very highly recommend!
Paul Davis - would hire them again. Karen Stephens was excellent. She was very responsive and managed our restoration project seamlessly and quickly. Karen went above and beyond to ensure that the restoration was perfect! The team of drywall and painters were impressive. Timely, professional, clean and they did a great job.„
First time I had experienced water damage from an AC line that busted in attic causing damage all the way down to first floor. The demolition team was outstanding making sure everything was protected. Sheetrock, painting flooring and electrical all completed as scheduled. They worked great with my homeowners and stayed in touch the entire time. Karen was a dream to work with organizing every step of the way! I can not say enough good things about my experience. I would highly recommend them to anyone. My nightmare turned into an ease having Paul Davis of Richmond West End handling it all from start to finish. Thank you !!
Stuart, Brennan, and the entire team were great to work with throughout our repair and restoration. We had a plumbing leak that required the removal a cabinet and our electrical panel, and repairs to our ceiling and walls. PaulDavis worked with our insurance and did all the coordination with plumbers, electricians, and painters that was required to help put our kitchen back together. Since so many parties and steps were involved it took longer than any customer would hope, but in the current environment we knew we needed to be flexible and just stayed in consistent communication with the PD team. The team always did a great job of cleaning up at the end of each day and were very professional. We are very happy with the final product, which looks as it did before the leak!
It took 6 months for the damage from our dishwasher leak to be finished. Weeks and weeks went by with no action. We had no kitchen for months. Billing is not well managed. Expect problems if you work with this company.