When my hot water heater exploded, my insurance company dispatched Paul Davis to help with cleanup and mold mitigation. (Hot water heater in the attic or a townhome meant water was in 3 levels of the home. In less than an hour, I had spoken with a rep from Paul Davis, and within two I heard from the crew assigned to my home. Antonio was my point of contact on the ground, and he was communicative, arrived when he said he was, and treated my home with incredible care and respect. His team included Richard and Cam, and the three of them helped prep my home for restoration. Over the four days in my house, this team of men were quick, efficient and clean. Bravo to them - I’m so glad my insurance company worked with Paul Davis. The experience went as well as it could have, given the situation.
Paul Davis Co. has been GREAT in taking care of the water damage to my home. From the first call everyone has been SUPER nice, calming and very attentive to the needs of my job. David Rogers and Richard Hodges were the 1st phase evaluation & Demo Team and did an Awesome job. They took the time to help me understand what would take place and keep me calm at the same time. This was devastating inside water damage that happened while we were out of town and water ran for days. We are now starting the reconstruction phase with Donnie Dickerson and team and they are just as nice and Professional as Phase 1Team. So far even though this was an unexpected unpleasant situation, everyone I have worked with has been great. Thanks Paul Davis for having Awesome and very Professional employees!!!
I am pleased to say that the Mitigation team lead by David with the assistance of Richard and Jasmine provided stellar service. They were very professional, informative, and explained the process as they dried out my floors from water damage. They ensured that they kept me up-to-date during the entire process. I would recommend this team to anyone.
Ray Garr and team at Paul Davis are absolute professionals who saved the day for us after recent flooding. They showed up within hours of the event and went to work. Ray led the restoration effort and made sure everything went perfect. They are penultimate professionals and made our he better than new. Ray came over daily until all repairs were made and we were totally satisfied. I'd give Ray and Paul Davis my highest recommendation if you find yourself in a similar flooding situation; they are like a SWAT team that saves your home. We're very grateful for your excellent work.
Everything about this experience was great. Antoine and Cam were the technicians. They explained every step. They were always on time and would reach out prior to coming with an ETA. The work was professional and thorough.
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