Paul Davis Restoration of North Dallas

William Pickens Jr

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February 24, 2023

Rick Walker did a great job with our house fire and very complicated cleanup inasmuch as the fire, soot, smoke and water damage were much more extensive than the insurance adjuster ever believed. That is until Rick time and again showed more and more fire & water related contamination. His experience and logical thinking gives him an edge over most others. And his professional dedication to us as clients gave us reassurance in a very frustrating situation. Thanks for all your help Rick.

Stephen Hewins

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February 18, 2023

RUN FOR THE HILLS AND DO NOT USE THEM !!!! I was very clear when this process started, I told them clearly I was using them because they said they could do all phases of the project. I was under a time crunch because I am relocating for a new job and this issue had to be corrected before I can list the property for sale. It was important for me to have one company working with the insurance company (who was a preferred vendor) all through the process to speed up the process and be most efficient. When the area was certified dry... and reconstruction was suppose to start I was told you have zero capacity to take on a new project!?!?!? New project, I am an existing project with Paul Davis and just completed phase 2 of 3 phases!?!? It was not that construction would be just delayed - I was told you were not taking on new business for the foreseeable future!!! Did you not know this before you took the project on three days ago??? I said very clearly, I wanted a company who could do all phases and you can't and couldn't when you started this process. NOW... I am left with a jacked up closet and scrambling to find another contractor to do 1/3 of the total project (a less attractive opportunity) you were suppose to complete!!!! I will NEVER recommend you to anyone... in fact I will find people I don't know to tell this this story of how you screwed me over with your actions. I will tell anyone and everyone I know this story - in line at the grocery store, at the barber, my relator, my lender, anyone and everyone. I will use every social media platform to warn others of your organizations unprofessional behavior and how you made a stressful time even worse. [Candice my coordinator and Markus and team who did the drying were all great - hard working and professional! (they are the only reason you got any score at all)]

Sheila Irons

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December 29, 2022

“My experience with Paul Davis Restoration was entirely positive. From the quote phase with Ryan, through the reconstruction phase with Jason Rosenberg and my dealings with Sarah and Bridgette in the office, the process went great! T. A. and Manuel, along with their helpers, made incredible progress in restoring my home. I expected them to finish sometime late in January, but they had my house ready for a Christmas Tree by December 23rd! I had guests for a Christmas Eve gathering, and everyone was amazed and most complimentary on the work that had been done. I LOVE my "new" house!!„

Misty Mah

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November 04, 2022

Richard did an amazing job doing the restoration work he performed on our house. I would highly recommend Paul Davis Restoration along with Richard to do your restoration work. Richard was very professional and efficient! 5 out of 5 Stars!

David

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December 27, 2022

I was amazed by the initial responsiveness of the team at Paul Davis and their continued transparency, promptness and timeliness. Their communication was stellar and James, Markus, Wade were all a pleasure to work with.