Scott, Diana and the team have been great to work with this summer. After water damaged my home from a pipe freezing over the winter, the Paul Davis team has been a trusted advisor throughout the process of repairs. My home looks better than it did before! Scott is responsive and has the best intentions for his customers. I would recommend Paul Davis to anyone looking for restoration and construction work done in the Charlotte area! Would give a 6th star if I could!
Our entire condo building was flooded Christmas Eve and I have been working with Paul Davis, specifically Chad for that last several months and they have been great! Chad is extremely responsive and has gone above and beyond to get my unit back to better shape than it was! It has been a difficult and complicated project and I have been very pleased with the work that has been done and if something wasn't how I wanted it they were quick to fix/rework. I would highly recommend Paul Davis and especially Chad!
I was in a time crunch after smoke damage to get the smell out of my house. Luke worked diligently and updated me step by step through the process. The job was finished right on time as promised and the smell of smoke from an almost fire was completely removed. Highly recommend This company for any of your remediation needs. Definitely ask to work with Luke
I contacted Paul Davis to mitigate tobacco smoke odor and residue in a home. They were a pleasure to work with from start to finish. They set up equipment promptly, checked and evaluated, and adapted the treatment plan when needed. Josh Martin was my mitigation manager, and he was extremely customer-focused and attentive. The final cost was very fair and the smoke issues are fully resolved. While I hope that I do not need mitigation work done anytime soon, I would not hesitate to use Paul Davis again.
If I was able to give negative stars I would definitely rate them at -1000! If you want to get your work done in a timely fashion and by professional, please do not go with this company. I had the misfortune of dealing with Paul Davis. My bathroom project started in August 2021 and it never got completed. Management is not responsive even at cooperate level! They will schedule appointments and would not show up. Management will not take responsibilities for their craftsman not showing up to scheduled appointments . In addition craftsmanship is below average. The work that they did compete is falling apart within 2 months of completion! It has been an utter nightmare dealing with this company- something I would not even wish upon my worse enemy! By all means avoid going with the company - would be better off doing the project yourself EVEN if you don’t know how to do it. This company charges premium to deliver below average industry standard work. I adding few pictures from today ( 2 months after the work is done) to show the work they have done for me! In Response to Scott’s comment below: - There was no issue with the HVAC- the pipe feeding into HVAC was broken when the Paul Davis team worked on the bathroom floor ( Paul Davis refused to pay to fix this) - There was nothing wrong with tub I purchased from Costco- the 2 different Electrician and the Spa/ tub expert that Paul Davis sent to fix the problem did not know what they were doing- they deemed and blamed that the tub I purchased was defective- however I hired my own electrician- he was able to get the jets running. The issue was-: the electrician and jet spa expert from Paul Davis were NOT plugging the correct motor to correct receptacle! This issue actually lasted for 3 months and cost me several hundred dollars until finally I got someone on my own to get a second opinion!
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