Paul Davis Restoration answered my call immediately on a Sunday and had a crew at my house the next day. All of the staff I spoke with and encountered were professional, responsive, and so helpful. Scott stayed in contact with me throughout the whole process, even from the hospital (thank you, Scott!). The last thing I wanted to deal with was the ceiling caving in in my master bedroom, but they got the work done so quickly and seamlessly. I would absolutely recommend Paul Davis Restoration of Charlotte to anyone needing work done on their house.
Service performed: Removed and replaced all furniture/appliances on 1st floor to facilitate a complete restoration of the wood floors. In total, Tracy and her crew were terrific. As a Project Manager myself, I know how critical communication is to the process. We had a bit of a bumpy start with scheduling, primarily because the insurance company didn’t engage PD until the week just prior to our restoration event. That, obviously, provided a small window of time to get the entire process ironed out…but that very type of situation is when communication has to be especially on-point. We especially appreciated the care that Tracy’s crew took with applying felt pads to the bottoms/legs of all furniture so as to avoid potential scratches to the newly finished wood floors. No worries; I would recommend PD again, if asked, based on my experience with the company.
We recently had a water leak and Josh the mitigation manager came out and inspected the site himself. He had his team on site with in the hour. Seth and Victor were also very well spoken. Called before every visit. We were very thankful for there help. We recommend them to anyone with mold or water issues.
This is my first time hiring a contractor for water and roof damage to my home, and Andrew Leahy and is team were professional, courteous and on time. He kept me informed on all aspects of the repair and when and why it needed to be completed. I would highly recommend Paul Davis and especially Adrew Leahy as a contractor. Thanks
I can not say enough about this company. From the very first phone call, they put my 90 year old father at ease. They were wonderful to work with and did a beautiful job for us. I would highly recommend them.
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