Within a couple hours of calling, ODR was on site assessing the water damage and bringing in equipment to mitigate more damage to our wood floors, walls, and the downstairs of our house. They checked on the equipment daily and once the damage was done, ODR walked us through the process of cleaning up and putting our house back together. They were there to pack up furniture and contents in all the cabinets and closets, pull out damaged floors, replace wood floors, cabinets, counter tops, kitchen back splash, repaint, and then once all the work was completed, returned all our furniture back in place. They worked with our insurance company to make sure the damage caused by the water damage was fully paid. Every person in this company is kind, caring, reliable, and professional. I hope I never have to use them again, but if I ever find myself with another disaster, I wouldn't hesitate to call and would definitely recommend to anyone who finds themselves needing water clean up and then restoration work.
ODR was very responsive and able to mitigate and repair my home very quickly. There were 5 different people (estimator/quote, mitigation, packing/movers, etc) I dealt with and all were professional, timely, and did a very job communicating each step of the way. They also communicated with my insurance company to help everything go seamless.
So our dog chewed through a toilet water service line and flooded our home. Involved sheet rock repair, insulation, trim, carpet and flooring. They came in and got mitigation going right away. They did a good job getting us back to where we were. Special hats off to the crew that packed up our belongings and moved them out and then back in. Not one item broken.
I moved a bookshelf in my daughter's room & discovered mold growing due to a cracked water pipe in the wall. I panicked a bit since she has asthma & mold can be traumatic to her breathing. I called ODR to help me get cleanup started ASAP. Not only did the person I spoke with calm my fears & explain what to expect, he had a team dispatched & at my home in 90 minutes. William & Nicholas were extremely helpful in explaining everything, keeping me up to date on progress, being on time, & cleaning up once they were done. ODR will be my first recommendation to anyone who has a mold or water damage issue & needs quick, reliable service.
ODR came to our rescue after a fire had done damage to our home and destroyed one room of my home. They came late on the night of April 30 and boarded up the Windows that had been blow out from the fire cause from my shed begin burnt due to a faculty battery beginning recharged. The burnt room was sealed off from the rest of the house to keep pollutants from contaminating the rest of the house. All of this was achieved the same night of the accident. The next day all of the furniture items were removed to be cleaned and stored until repairs were made. The ODR clean up crew came and began the clean up of all the items exposed to the smoke and fire damage. All phases of the on going repairs were done in a very professional manner and coordinated by professional people that know their business. I think all phases of the restoration was cared out in a very professional manner and in some cases they went above and beyond what I would have expected. My thanks to ODR for a great job well done. I would highly recommend them if in a similar situation.
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