We live on in Kaimuki on 16th one block mauka of Wailae Ave. We are at the bottom of all of the hills and our intersection was a river during the the very heavy rains at the beginning of December(2021). One of our bedrooms is not post and peer and it was completely flooded. Marcus came over immediately and brought fans and de-humidifiers. Our toddlers room is right next to that room and we were very worried about black mold. Marcus reassured us that they would prevent the mold from growing and replace all the dry wall that was damaged. The following 5 days, his very professional employees called and communicated their arrival times and worked very professionally. They put all our furniture in the middle of the room, covered it in plastic, and made it happen. Cut out the dry wall, dried it out and replaced the dry wall seamlessly. Can't even tell any work was done at all. As an expert contractor in my field (Guardian Pool Fencing), this company is a master of their trade. Wouldn't hesitate to recommend them. Thank you Marcao!!
Oahu Extraction did great at our home , came on time after a pipe burst and we had water all over our floors , they extract all the water using a big van ( which was very cool ) And install the drying equipment right after water removal was completed . Big Mahalo to their Crew of great technicians !! Highly recommended their services
Undependable! I tried calling four times over the course of two days--never answered. I left two voice mails on separate days, no call back. I wanted their service, but not anymore. A supposed 24/7 company who never picks up the phone is dishonest and unreliable when not speedily returning missed calls and voice mails. I thought I'd use them for a major water leak in the kitchen because they were helping my downstairs neighbor. Guess what I just leaned? My neighbor even had trouble getting a hold of them (I'm wondering why even recommended these guys if they were that slow with him). Oh well, I'm over it. My advice: LOOK ELSEWHERE. I called SERVPRO of Kailua and they answered right away and were ready to come to my home ASSP. That's what I expect from a water mitigation company.
We are so grateful to this company. They went above and beyond our expectations. Everyone was professional. They were always on time, and very friendly. The rooms they remodeled are beautiful. They truly care about their customers, which is very rare these days! We would highly recommend them!
Truly a 24/7 Emergency Service Company! We came home on a Saturday night and found water damages in our home from the water line to the toilet. We called a few other companies and never received a response! Oahu Extraction sent out a plumber to stop the leak, completed the tear out and even worked with my insurance company on rebuilding our home. Everyone we met was very professional. I would give 6 stars if I could. Mahalo a nui loa
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