NYTDR – New York Total Damage Restoration

1115 Broadway, New York, NY 10010, USA

About NYTDR – New York Total Damage Restoration

5 / 5

from reviews

Is this your business?

    Jack Gottesman
    -
    May 24, 2022

    Our home had significant flood damage in July of last year. We decided to meet with three contractors who could help us assess the impact and advise on next steps regarding insurance. The first two told us the same thing. They explained that while the damage looked and felt significant, no insurance company would ever agree to pay enough to hit our very high deductible. They said that taking our job would be a waste of their time and ours. Because of this we were pessimistic when going into the conversation with the third contractor, Perry from NYTDR. But his attitude was different from the first two companies. After he assessed the damage, he told us he would help us get the coverage we deserved. He helped us negotiate with the insurance company until they rightly agreed to cover more than double our deductible, which paid for everything that we needed to do to get our home to shine like it did before the flood. We were thrilled! We began the work, and we were ready to close this otherwise traumatic chapter of our lives… but at the start of September we flooded again. And this time it was worse. Insurance refused to play ball, but Perry helped us work with them until we got what we deserved. It took a lot of patience as this process lasted a few months, but Perry never let us give up. In the end, we were able to settle with the insurance company at a price that covered all of what we needed. The work that NYTDR did was beautiful. Steve and his team paid attention to every single detail – the craftsmanship is remarkable. Our house feels like a home again and I know that it wouldn’t have happened without NYTDR. Throughout the process everyone at NYTDR was responsive and professional. They hit deadlines and sat through countless conference calls and adjuster meetings. They worked with us to solve any problem until we were satisfied.

    C M
    -
    February 22, 2022

    This review is long overdue. Back in September 2021, my elderly mom’s apt suffered water damage as a result of Hurricane Ida. I wanted to make sure her place was complete restored to safe and livable conditions. Initially I started my search for a public adjuster that could assist with the insurance claim, during that process, I came across NYDTR and based on their reviews, decided to use their services – a decision, I DO NOT regret. I spoke with Perry, the owner, and while he is not a public adjuster, he assured me that his company would work with my insurance company to make sure we received enough the cover the remediation and restoration that was needed. Steve Babus did just that, the insurance company gave a low-ball number and he successfully countered it by submitting documentation of the extensive work that was required. Now to the work – the entire crew that worked on my property were very professional, friendly and above all, they treated my property and belongs as if it were their own. Not only did they cover the floors and all surfaces completely, the crew members cleaned up after themselves daily and when the work was completed, they had a professional cleaning service thoroughly clean the areas they were working in. My mom’s apt was completely restored, and I am impressed with their process. NYDTR contractors are definitely a cut above the rest and set a standard that all contracting companies should follow. I hope I never have to deal with water damage again, but if I do, NYTDR is the only company I will call!

    Dyan Hes
    -
    January 22, 2021

    Impeccable job!! I highly recommend this company! Got the job done before the due date. Helped me deal with my insurance. Amazed with my experience with these guys!

    Andrew Brandman
    -
    July 31, 2018

    We had a leak that damaged 1/2 of our living room flooring. NYTDR did an amazing job working with our insurance company and then completely restoring half of the floor. You cannot tell at all where they refinished one half vs the other half that was not damaged. On top of that they did it really fast! Great job and I would highly recommend them to anyone!

    Lital Lev-Ary
    -
    January 29, 2019

    At 2 am I awoke to the sound of gushing water - not a good sign especially considering we were on the 2nd floor of our house. Half asleep and slightly confused I stumbled into the bathroom to discover a pipe had burst and was spraying a full stream of hot water onto the floor. The water was flowing incredibly fast, and by the time we were able to shut off the water, the bathroom was a small wading pool with more than an inch of water which had spread to the hallway and soaked into and through the carpet/wood floor. The water leak soaked through the upper level of the apartment and was streaming through the ceiling and lighting fixtures into the first floor. I called my insurance company who recommended that I find a professional and get an estimate. I called NYTDR (New York Total Damage Restoration) within 2 hours the owner of the company arrives, he triaged the situation, assessed the damage, took photos and water readings. They prepared an estimate for the mitigation which the insurance approved the same day. I called back to schedule the work, and within 2 hours the NYTDR team arrives, they started an attempt to stop any potential mold from framing (none ever did). The next day NYTDR came back early to continue the cleanup operation. I was amazed throughout the process at their knowledge, empathy, and professionalism. They helped turn what was a horrible situation into a manageable experience. Once the water mitigation process was complete, the insurance rep requested a proposal to restore the damage to its original condition. Perry, the owner, was handling the process with our insurance adjuster. It was a significant process, and at the end, he was able to settle a substantial amount to cover above and beyond the renovation. We hired their sister company, NYKB, to do our repair and reconstruction work. I had a similarly stellar experience with them, but that's another review for a different page. I highly recommend NYTDR to anyone who needs this type of service

    NYTDR – New York Total Damage Restoration

    Our Address

    1115 Broadway, New York, NY 10010, USA

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