First, Pavel did great communication and really cared about the customer. The day he found out he can't come out to do a check for me, he immediately refer another company for me and explain to the situation. I liked the way he does thing so I still ask him to come later. He is a very honest person while I had a company told me that I will have to open up all my bathroom tile work to get the wood dry. When Pavel came, he tested the humidity and went to my crawl space to check the damage. And then he gave me the options and helped me to pick the best one. He is very knowledgeable and honest person. I will definitely recommend him to others.
Melinda Lai
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December 15, 2020
Very happy with my experience working with Pavel. He kept in contact with me throughout the process, explained to me the readings, photos, and damage, and answered all my questions about what he was doing! One thing that stood out to me from the other quotes I received was that Pavel was intentional about treating any mold before using fans to dry out my water damage. This way, the mold spores aren't spread to the rest of the house. Happy to support this business, would recommend!
Wayne Burns
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January 14, 2022
Pavel and Northwest Water & Fire Restoration are the best! I called Serv Pro during one of the big storms and they said they would be out in 4 days. Not going to work with a flooded basement. Called NWFR and Pavel called right back and was out a couple hours later. He fully explained everything all along the way and you could really tell he cared about the customer experience. I could not be happier (other than the flooded basement) and heartily recommend Pavel and NWFR.
Chad Atalla
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July 29, 2022
Pavel was fast, kind, and thorough. He came out to inspect my house and provided plenty of information, clear explanations, and great details about how the service works.
Korry Rushton
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January 07, 2020
I knew from the moment I called and spoke with Pavel, that this was the company I wanted to go with to help me with my flooded basement. I am thrilled with the level of integrity, knowledge and tact with which Pavel and his team handled every twist, turn and hiccup during this whole ordeal and I will never use any other restoration company! Thank you so much for the amazing service you provide!
Our Address
227 Bellevue Way NE #959, Bellevue, WA 98004, USA
Claim Listing: Northwest Water & Fire Restoration
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First, Pavel did great communication and really cared about the customer. The day he found out he can't come out to do a check for me, he immediately refer another company for me and explain to the situation. I liked the way he does thing so I still ask him to come later. He is a very honest person while I had a company told me that I will have to open up all my bathroom tile work to get the wood dry. When Pavel came, he tested the humidity and went to my crawl space to check the damage. And then he gave me the options and helped me to pick the best one. He is very knowledgeable and honest person. I will definitely recommend him to others.
Very happy with my experience working with Pavel. He kept in contact with me throughout the process, explained to me the readings, photos, and damage, and answered all my questions about what he was doing! One thing that stood out to me from the other quotes I received was that Pavel was intentional about treating any mold before using fans to dry out my water damage. This way, the mold spores aren't spread to the rest of the house. Happy to support this business, would recommend!
Pavel and Northwest Water & Fire Restoration are the best! I called Serv Pro during one of the big storms and they said they would be out in 4 days. Not going to work with a flooded basement. Called NWFR and Pavel called right back and was out a couple hours later. He fully explained everything all along the way and you could really tell he cared about the customer experience. I could not be happier (other than the flooded basement) and heartily recommend Pavel and NWFR.
Pavel was fast, kind, and thorough. He came out to inspect my house and provided plenty of information, clear explanations, and great details about how the service works.
I knew from the moment I called and spoke with Pavel, that this was the company I wanted to go with to help me with my flooded basement. I am thrilled with the level of integrity, knowledge and tact with which Pavel and his team handled every twist, turn and hiccup during this whole ordeal and I will never use any other restoration company! Thank you so much for the amazing service you provide!