Aaron moved heaven and earth to help our family with a water damage issue. He was extremely thorough and empathetic to our issues. He’s a genuine owner/operator that listens to the customer and helps to resolve the problem…. I wish I could give them ten stars b/c I would. He and his team did an excellent job - very professional and great craftsmanship…
Jacob Higgins
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May 18, 2022
Would not return calls, had to initiate every call. Aaron didn't arrive the day he said he would, then went to the wrong place when he finally decided to come out. Now, just over a month later, they decided we are getting rude and can find someone else. Be wary of these fellas...
Josh Craine
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March 13, 2021
Great team at Northwest Restoration. I had a minor water issue and called Aaron while he was on vacation and he took my call. Andrew came out the same day to inspect and set up a solution. Best team in the business!
Vance King
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February 07, 2023
Work with these guys on different jobs I do. Very professional and do great work.
Trisha Conner
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January 29, 2018
Kind people until I asked them to work with my schedule for repairs. I told them how many days I could take off to be home for repairs. Aaron basically told me if you don't want people coming in when you aren't home, you can find someone else. He absolutely would NOT work with me and sent people out after I expressed my concerns. I'm not comfortable with people in my home when I'm not there and he made NO effort to accommodate me. They were recommended through my insurance company, even the insurance company agreed they treated me poorly on this matter.
Our Address
1380 Oak Grove Rd, Springdale, AR 72762, USA
Claim Listing: Northwest Restoration Inc
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Aaron moved heaven and earth to help our family with a water damage issue. He was extremely thorough and empathetic to our issues. He’s a genuine owner/operator that listens to the customer and helps to resolve the problem…. I wish I could give them ten stars b/c I would. He and his team did an excellent job - very professional and great craftsmanship…
Would not return calls, had to initiate every call. Aaron didn't arrive the day he said he would, then went to the wrong place when he finally decided to come out. Now, just over a month later, they decided we are getting rude and can find someone else. Be wary of these fellas...
Great team at Northwest Restoration. I had a minor water issue and called Aaron while he was on vacation and he took my call. Andrew came out the same day to inspect and set up a solution. Best team in the business!
Work with these guys on different jobs I do. Very professional and do great work.
Kind people until I asked them to work with my schedule for repairs. I told them how many days I could take off to be home for repairs. Aaron basically told me if you don't want people coming in when you aren't home, you can find someone else. He absolutely would NOT work with me and sent people out after I expressed my concerns. I'm not comfortable with people in my home when I'm not there and he made NO effort to accommodate me. They were recommended through my insurance company, even the insurance company agreed they treated me poorly on this matter.