About Mount Valley Foundation Services

4.9 / 5

from reviews

Is this your business?

    Jason DuPont
    -
    March 25, 2022

    I had what I can only describe as perfect experience with Mount Valley. From the second I found a crack forming in the brick veneer under a window, until the job was done, each step was perfect. When I first called, it was fast and easy to get a rep sent over. They called to remind me of the appointment the day before. The rep called me on his way and gave me an ETA. The rep measured and explained the whole process and what would be needed to properly fix. He offered financing and a discount! Once the repair date was set, they called a few days ahead to confirm the day still worked for me. The crew called when they were on the way to give an ETA. Aubrey McJunkin led the crew assisted by Riley McQueen. They explained what they were going to do and got right to it. Aubrey estimated what time they would finish (spoiler alert- he was spot on by 3 minutes, which was probably due to me talking to the crew, haha) they showed great care with my yard by laying down plywood to drive the excavator on. They didn't mess a blade of grass up. They came with everything they needed and fixed the crack so well, I'm not even sure I'll need to re-grout it! Aubrey explained they opened a permit and would need to leave the holes open until the permit inspector comes and then they will send a crew to fill in. Let me tell you, if you are having a foundation issue, you would be a fool not to call Mount Valley. Companies like this don't stay in business as long as they have by doing poor work, they do it by treating their customers like they did with me and earning a review like this.

    Amanda Rodriguez
    -
    February 10, 2023

    We bought a home with known foundation issues that were previously repaired by Mount Valley Foundation. We called in for warranty work after moving in and initially got the run around by an employee who has since moved on. Eventually the Sales Manager Grayson became aware of our case and jumped in and immediately began to address our problems. He provided a solution and a team that was knowledgeable and professional to address our concerns. We were so happy with the service that we hired them to do a full encapsulation. Damien, David, and Jaquise did a wonderful and thorough job and it was an absolute pleasure working with them. We have and will continue to recommend this team to our friends and neighbors.

    Wendy Chandler
    -
    December 19, 2022

    Joseph Willis came out to repair a badly cracked and displaced section of our patio. He was very professional and went over the work to be done before he started. The work was done within a few hours and he went over everything he did to be sure he didn’t miss anything and I was satisfied with the work. The outcome was better than I could have hoped. I would recommend this company and appreciate everything Joseph did to make my experience positive. They both exceeded my expectations.

    Ryan Detweiler
    -
    September 19, 2022

    Joseph Willis and Ricky Glover did a phenomenal job. Talked me through every step of the process and answered any question I had. Very knowledgeable, professional, and were able to do a quality job that worked with my schedule. I feel very confident in the service provided and will definitely recommend to anyone in the future.

    BN GON
    -
    January 24, 2023

    Jarvis, Brandon, and Antwon were very professional and helpful throughout the entire process. They were great to talk to as they explained what they were doing, how they were going to perform the task, and why they used certain tools. Our foundation feels much better after their work. I would certainly recommend this company.

    Mount Valley Foundation Services

    Our Address

    1850 Ashley River Rd, Charleston, SC 29407, USA

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