I called both Mold Drs. USA and a competitor. The competitor was able to come out a week sooner than Mold Drs, used appropriate equipment, and provided me with a reasonable estimate within 3 days.
Mold Drs. brought absolutely NO equipment and was in my home a total of 5 minutes. I was told the estimate would be received within 1 -3 business days.
This was on the 21st of November. I was being reasonable since Thanksgiving was 3 days later and waited patiently until the 29th before contacting the office manager about receiving the estimate. She assured me that she would have Stephen send it over ASAP. I had to contact Amanda again on December 1st and the 5th about my missing estimate. With still no email sent. They had my email correct the entire time and Spam folder was checked as well. I had to call yet again today on December 8th and was told that Stephen would send it this evening because he "forgot his Ipad".
Imagine my surprise when I open my estimate to find that it is over 2k higher than the competitor's estimate. The entire bedroom is 10 ×10 and the mold is only one of the walls and about half the floor. $3800 for a tiny space.
Don't fall for the free estimate. They definitely make sure you pay for it. Do yourself a favor and pay the $150 fee for their competitor's estimate, as its well worth it.
Also, one of their 5 star reviews is from Amanda Doane, their office manager.
****In regards to owners reply, you clearly are mixing me up with someone else, because your reply doesnt pertain to me.
Linda
-
April 28, 2023
I am thankful that I contacted them to check out my house for mold I was told by another company that I had. After the inspection I was told that what I really needed was duct cleaning and not the expensive mold remediation the other company said I needed. The inspection was very thorough and professional. He was on time and extremely knowledgable.
David Anderson
-
October 24, 2022
I have used Mold Drs USA on several homes that I've purchased throughout East Tennessee and am happy every single time! They're sensitive to my budget (within reason) and always to their best to meet my schedule. As a home flipper, I sometimes have more flexibility in time but as a broker at EastTenn Real Estate, we're often on very aggressive closing schedules and they really work with us. The fact that they do such a great job is the gravy on top! There are several companies in the region that to mold inspections and remediation but I honestly have no reason to call any other - Mold Drs USA are an extension of my own crew and I expect that will continue well into the future.
Beth Bowman
-
April 03, 2023
4 years later and still can’t stress enough what a top notch company this is! We have used them several times and they have always been professional, fairly priced and honest! Don’t think twice about contacting them for all your remediation needs!
Ashley and Jeremy are great to work with! Trustworthy, knowledgeable and fully certified- I highly recommend them!
Kaitlin King
-
October 10, 2022
We were lucky enough to sell one house and buy another, both with mold and moisture issues in the crawlspace. Our home inspector recommended Mold Drs, and we couldn’t have been happier with the experience!
First, I would highly recommend anyone looking for mold or crawlspace work to research the necessary training and credentialing in the state of TN. Spoiler alert, TN doesn’t require anything more than a business license. Mold Drs is one of two companies in the area who hold a national ACAC certification for mold remediation. (Meaning they are one of only two companies in the area who can actually remove the mold. Again, please don’t just take my word for it.)
We are very pleased with how the crawlspaces turned out! We are thrilled with the price tag (thousands below competitors who don’t even remove the mold)! We are even more pleased to have a lifetime warranty against mold regrowth after the application of their antimicrobial coating.
Our Address
130 Perimeter Park Rd Suite I, Knoxville, TN 37922, USA
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I called both Mold Drs. USA and a competitor. The competitor was able to come out a week sooner than Mold Drs, used appropriate equipment, and provided me with a reasonable estimate within 3 days. Mold Drs. brought absolutely NO equipment and was in my home a total of 5 minutes. I was told the estimate would be received within 1 -3 business days. This was on the 21st of November. I was being reasonable since Thanksgiving was 3 days later and waited patiently until the 29th before contacting the office manager about receiving the estimate. She assured me that she would have Stephen send it over ASAP. I had to contact Amanda again on December 1st and the 5th about my missing estimate. With still no email sent. They had my email correct the entire time and Spam folder was checked as well. I had to call yet again today on December 8th and was told that Stephen would send it this evening because he "forgot his Ipad". Imagine my surprise when I open my estimate to find that it is over 2k higher than the competitor's estimate. The entire bedroom is 10 ×10 and the mold is only one of the walls and about half the floor. $3800 for a tiny space. Don't fall for the free estimate. They definitely make sure you pay for it. Do yourself a favor and pay the $150 fee for their competitor's estimate, as its well worth it. Also, one of their 5 star reviews is from Amanda Doane, their office manager. ****In regards to owners reply, you clearly are mixing me up with someone else, because your reply doesnt pertain to me.
I am thankful that I contacted them to check out my house for mold I was told by another company that I had. After the inspection I was told that what I really needed was duct cleaning and not the expensive mold remediation the other company said I needed. The inspection was very thorough and professional. He was on time and extremely knowledgable.
I have used Mold Drs USA on several homes that I've purchased throughout East Tennessee and am happy every single time! They're sensitive to my budget (within reason) and always to their best to meet my schedule. As a home flipper, I sometimes have more flexibility in time but as a broker at EastTenn Real Estate, we're often on very aggressive closing schedules and they really work with us. The fact that they do such a great job is the gravy on top! There are several companies in the region that to mold inspections and remediation but I honestly have no reason to call any other - Mold Drs USA are an extension of my own crew and I expect that will continue well into the future.
4 years later and still can’t stress enough what a top notch company this is! We have used them several times and they have always been professional, fairly priced and honest! Don’t think twice about contacting them for all your remediation needs! Ashley and Jeremy are great to work with! Trustworthy, knowledgeable and fully certified- I highly recommend them!
We were lucky enough to sell one house and buy another, both with mold and moisture issues in the crawlspace. Our home inspector recommended Mold Drs, and we couldn’t have been happier with the experience! First, I would highly recommend anyone looking for mold or crawlspace work to research the necessary training and credentialing in the state of TN. Spoiler alert, TN doesn’t require anything more than a business license. Mold Drs is one of two companies in the area who hold a national ACAC certification for mold remediation. (Meaning they are one of only two companies in the area who can actually remove the mold. Again, please don’t just take my word for it.) We are very pleased with how the crawlspaces turned out! We are thrilled with the price tag (thousands below competitors who don’t even remove the mold)! We are even more pleased to have a lifetime warranty against mold regrowth after the application of their antimicrobial coating.