Master Restoration

5477-5441 W Kendall St, Boise, ID 83706, USA

About Master Restoration

5 / 5

from reviews

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    Peter Keim
    -
    July 13, 2024

    If you need mitigation and restoration services, Master Restoration Idaho is the place to go. The Project Managers, Jason Finley and Matt Neidlinger, are totally committed to the highest level of quality service and follow-through. The staff assigned to the mitigation portion of our project, George and Austin, were just outstanding in every respect: polite, caring, expert knowledge, and total commitment. There are no adequate words to describe the excellence of their work. The subcontractor assigned to do most of the repair work, Evolution Drywall and Remodeling, is just outstanding. The owner, Brian Recinos, is an absolute whiz at doing drywall repair. There is no way one can detect that the walls he repaired have been torn apart and redone. They look brand new and blend with the original walls perfectly. We cannot thank Master Restoration enough for their excellence.

    Gaby McCann
    -
    March 24, 2024

    I had the pleasure of working with Jason, the mitigation manager, and I must say he was exceptional. His communication skills were excellent, always keeping me informed every step of the way. Jason's prompt responses to my inquiries were greatly appreciated, showing his dedication and efficiency. His professionalism was evident in every interaction, and he went above and beyond to ensure that the restoration process went smoothly. Moreover, his commitment to providing great customer service was truly remarkable. I highly recommend Jason and his team for any restoration needs. Thank you, Jason, for your outstanding work!

    Josh S
    -
    May 13, 2024

    Amazing customer service. The team showed up same day I called! The best of any water mitigation company Ive used. Got the job done and done well. Thank you to the entire team!

    Braxton Householder
    -
    April 15, 2024

    I wanted to give a huge thank you to Jason and the crew at Master Restoration. Specifically JT for his very detailed work, along with Ben and David. They tackled a large cleanup on a remodel I was doing and got my build moving again. The crew worked carefully and left the space not only mold free but cleaner than they found it. We even had a bit of a larger scope than the original bid accounted for but they honored the bid price. In all I’m very impressed and would happily recommend them to anyone needing mold issues addressed.

    Tonya Harris
    -
    April 14, 2024

    I have been helping an elderly friend get some water damage from a leaking toilet taken care of. After he discovered the leak, I called Lowes and they gave me the name and number for Master Restoration. From the very first time I contacted them, they have been excellent to work with! They sent Cassie out right away to get the stop the water leak and start the process of getting things dried out. Soon after that, Jason, the mitigation manager (I think) contacted us and came to look at the job. He was very professional and knowing how difficult it was for my elderly friend to be without his bathroom, he did everything he could to expedite the process, communicating with others within Master Restoration, the insurance company and with me frequently to keep everything running smoothly and to keep my friend and me informed. Once the mitigation work was completed, the restoration work was completed in a very timely manner and we are very happy with the quality of the work. Matt is the manager on the restoration side and I am very pleased with how he stayed in contact with me also throughout the job. He also stayed in contact with the insurance company to help keep things moving, and was very successful doing so. There were no hang ups though the entire process, and I credit that to Jason and Matt and their crews at Master Restoration. I highly recommend them to anyone needing any kind of disaster cleanup! Tonya Harris and Leland Shipley

    Master Restoration

    Our Address

    5477-5441 W Kendall St, Boise, ID 83706, USA

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